TROUBLESHOOTING
POTENTIAL PROBLEMSPROBABLE CAUSE

“ON” LIGHT DOES NOT ILLUMINATE

• Unplugged

 

• Power outage

 

 

COFFEE IS NOT BREWING

• Unplugged

 

• Power outage

 

• The water reservoir is empty;

 

check water window

 

• The filter basket is not

 

properly inserted

 

• Carafe is not placed all the way

 

on the warming plate

 

 

COFFEEMAKER ONLY BREWS WATER

• No grounds in filter basket

 

 

COFFEEMAKER BREWS SLOWLY

• Coffeemaker needs cleaning

 

 

FILTER BASKET OVERFLOWS

• The filter basket is not

 

properly inserted

 

• Carafe is not placed all the way

 

on the warming plate

 

• Carafe lid not on carafe

 

• Too many grounds placed in filter

 

• Carafe was removed from warming

 

plate longer than 30 seconds

 

 

BURNING COFFEE SMELL

• Empty carafe was left on

 

hot warming plate

 

• Coffee was spilled on

 

a warming plate

 

 

COFFEE IS NOT HOT

• Power outage

 

• The Automatic Shut-Off function

 

has been activated

 

 

COFFEE TASTES BAD

• Coffee ground other than for

 

automatic-drip Coffeemaker was used

 

• Ground coffee-to-water ratio

 

was unbalanced

 

 

GROUNDS ARE IN COFFEE

• Paper filter not properly seated

 

in basket

 

• Filter overflowed

 

 

Questions? You can call us toll-free at 1-800-672-6333.

13