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SUPER MICRO Computer AOC-SASLP-MV8 user manual Chapter Troubleshooting, Troubleshooting Problems

Models: AOC-SASLP-MV8

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Chapter 4

Troubleshooting

This chapter covers various troubleshooting problems for the AOC-SASLP-MV8 add-on card.

4-1 Troubleshooting Problems

Problem:

The AOC-SASLP-MV8 add-on card's BIOS does not show up in DOS.

Recommended Solutions:

•Make sure that the system has enough expansion ROM to initialize the card. Remove other add-in cards if possible.

•Make sure that the card is properly and fully seated in its PCI slot.

•Check if the motherboard's BIOS is updated. (You can download an updated BIOS from our web site at: www.supermicro.com.)

Problem:

I cannot see the card in the operating system.

Recommended Solutions:

•Make sure that the card is shown in the BIOS. If the card is shown in the BIOS, a screen shown below will display. If it is not shown in the BIOS, please find out the root cause of the problem by following the steps listed above.

•Make sure that the driver for the card is installed in the system. the controller.

Problem:

I cannot see the hard drives that are connected to the controller.

Recommended Solutions:

•Make sure that there is power supply to the hard drives.

•Check the SATA cable to make sure that there are no loose connections between the card and the hard drives.

•If the hard drives are connected through a SATA back panel, make sure that there is power supply to the back panel, and there are no loose connections between the back panel and the controller. Also make sure that the hard drives are properly seated in the drive bay.

•If possible, swap the drives around to determine if the drive connections or the controller is bad.

Problem:

I cannot create software RAID in the operating system.

4-1

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SUPER MICRO Computer AOC-SASLP-MV8 user manual Chapter Troubleshooting, Troubleshooting Problems
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AOC-SASLP-MV8 specifications

SUPER MICRO Computer AOC-SASLP-MV8 is an advanced PCI-Express controller card designed to provide enterprise-level storage solutions. This card supports up to eight SATA and SAS devices, making it an excellent choice for building robust storage systems. The AOC-SASLP-MV8 is particularly popular among professionals who require high-performance functionality for applications such as data centers, servers, and high-capacity storage solutions.

One of the key features of the AOC-SASLP-MV8 is its use of the Silicon Image SiI3124 chipset, which supports both SAS and SATA technology. This versatility allows administrators to expand their storage systems without being limited to a single disk type. The controller provides support for RAID levels 0, 1, and 10, delivering data redundancy and improved performance. This ensures that users can maintain data integrity while maximizing read and write speeds.

The card connects via a PCI-Express x4 interface, facilitating faster data transfer rates compared to older generation interfaces. With a supported maximum throughput of 3 Gbps per port, the AOC-SASLP-MV8 delivers tremendous bandwidth, making it suitable for demanding applications. Additionally, this controller supports LSI's advanced storage management features, facilitating easy monitoring and configuration of connected drives.

Another significant characteristic of this product is its compatibility with various operating systems, including Windows and Linux. The easy installation process, particularly with Supermicro motherboards, allows users to get systems up and running quickly. Moreover, the AOC-SASLP-MV8 includes MIR (Multi In-Raid) technology, which simplifies management and ensures optimal data processing.

In terms of performance, the card’s features are further enhanced by support for Native Command Queuing (NCQ), a technology that optimizes the order of read and write commands to improve the overall efficiency of disk operation. The AOC-SASLP-MV8 stands out in its eagerness to adapt to user needs, providing a balance of speed, capacity, and reliability.

Overall, the SUPER MICRO Computer AOC-SASLP-MV8 is a powerful solution for users looking to enhance their storage capabilities. Its combination of high throughput, support for RAID, and compatibility with both SAS and SATA devices makes it a standout choice for anyone prioritizing performance and reliability in their storage architecture.