Sybase IQ 12.4.0 Other sources of information, Sybase Certifications on the Web

Models: IQ 12.4.0

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Output from sp_iqstatus procedure

You may find additional help from the Sybase online support database, MySupport. MySupport lets you search through closed support cases, latest software bulletins, resolved and known problems, using a view customized for your needs. You can even open a technical support case online.

MySupport can be used from most Internet browsers. Open the MySupport home page, mysupport.sybase.com, and follow the instructions provided there to sign up for and use this free service.

11. Other sources of information

Use the Sybase Technical Library (available on CD and the web) resources to learn more about your product:

Technical Library CD contains product manuals and technical documents and is included with your software. The DynaText browser (included on the Technical Library CD) allows you to access technical information about your product in an easy-to-use format.

Refer to the Technical Library Installation Guide in your documentation package for instructions on installing and starting Technical Library.

Technical Library Web site includes the Product Manuals site, which is an HTML version of the Technical Library CD that you can access using a standard Web browser. In addition, you’ll find links to the Technical Documents Web site (formerly known as Tech Info Library), the Solved Cases page, and Sybase/Powersoft newsgroups.

To access the Technical Library Web site, go to

support.sybase.com

,scroll down to Support Services, and select a link under the Technical Library heading.

11.1Sybase Certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

For the latest information on product certifications and/or the EBF Rollups:

1Point your Web browser to Technical Documents at the following Web site:

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Sybase IQ 12.4.0 installation instructions Other sources of information, Sybase Certifications on the Web