TROUBLESHOOTING GUIDE

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following guide for the possible remedy of a problem before contacting the Customer Service. Sometimes a perfor- mance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. It could save your time and money.

General

TV/VCR mode

SYMPTOM

POSSIBLE REMEDY

PAGE

No power

• Make sure the power plug is connected to an AC outlet.

9

 

• (In case of power failure) Check the breaker.

--

 

 

 

No operation by remote control

• Check if the batteries are weak or inserted incorrectly.

7

 

Replace weak batteries and insert with their polarities (+/-

 

 

signs) as indicated.

 

 

• Aim the remote control at the remote sensor and operate

--

 

within 23 feet (7m) of the unit.

 

 

• Remove all obstacles to clear the path of the infrared signal.

--

 

• Check the infrared signal output.

34

 

• Select the correct mode to operate by pressing [SELECT].

9

 

• The operable range from the unit is 10 feet (3m) within 15˚.

--

Poor or no picture

• Check if antenna or cable is connected properly.

6

 

• Check for the broken pin or wire of antenna cable.

--

 

• Check for source of reception disturbance.

--

 

• Press [SELECT] to select the correct mode.

9

 

• Perform channel scanning to memorize available TV channels.

13

 

• Try another channel. If OK, then possible station problem.

--

 

• Adjust picture control (COLOR/CONTRAST/BRIGHT etc.).

9

 

• Check for magnetism from nearby appliances and try

--

 

degaussing.

 

 

 

 

Poor or no picture in playback

• Adjust tracking control.

15

 

• Try video head cleaning.

34

 

• The videotape may be old or worn. Replace with new one.

--

 

 

 

Poor or no sound

• Adjust volume control using [VOL. X / Y].

--

 

• Try another channel. If OK, then possible station problem.

--

 

• Check if the unit is in Still mode or Slow motion playback.

15

 

If so, press [PLAY B] to return to normal playback.

 

Cannot go into recording mode

• Make sure the cassette has an erase-prevention tab. If neces-

15

 

sary, cover the hole with plastic tape.

 

Timer recording does not work

• Make sure the begin/end time is set correctly.

19

or results in failure

• Make sure the power is off to activate timer recording.

19

 

• Check if the unit’s clock is set to current time and date.

10

 

• The program may contain copy protection signals that restricts

--

 

copying.

 

 

• The timer setting overlapped with another setting has priority.

20

 

• Check if the tape reached the end during recording.

--

 

• Check if the power failure during recording.

--

 

 

 

Picture or color fades in and out

• You cannot copy a copyrighted videotape. You are experienc-

21

when copying a videotape

ing copy guard protection.

 

 

 

 

32

EN

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Sylvania 6719DG owner manual Troubleshooting Guide, Symptom Possible Remedy