Sylvania DVL1000G owner manual Information, Troubleshooting Guide, Problem Solution

Reset to the Default Setting (Except for PARENTAL Setting)

1	2			3
SETUP		ENTER		ENTER
STOP
			ENTER	Select “YES”.
<SETUP MENU>		Select “INITIALIZE”.

				INITIALIZE
QUICK SETUP		QUICK SETUP		Initialize?
PLAYER MENU	ENGLISH	PLAYER MENU	ENGLISH	NO
TV ASPECT	4:3 LETTER BOX	TV ASPECT	4:3 LETTER BOX
				YES
PROGRESSIVE	OFF	PROGRESSIVE	OFF
DOLBY DIGITAL	BITSTREAM	DOLBY DIGITAL	BITSTREAM	ENTER

4To exit the menu

	SETUP
ENTER
Press	Hint
twice.	• When you cancel
	to initialize at step
	3, select “NO”.

Information

Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the unit consulting the following checklist.

Problem	Solution
No power	–Check if the AC power cord is properly connected.
	–Unplug the outlet once, and wait for 5-10 seconds and then plug it in again.
	–Check if the TV is switched on.
No sound or picture	–Check the video connection.
	–Check the VIDEO/AUDIO cable connections to the TV.
	(See “Connection to a TV”.)
	–Sometimes a small amount of picture distortion may appear.
	This is not a malfunction.
Distorted picture	–Connect the unit directly to the TV.
	–Set PROGRESSIVE correctly. Turn it on only if your TV has Progressive Scan and you are
	using the Component Video connections between the unit and the TV. Disable Progressive
	Scan for all other connections. (See page 6)
Completely distorted picture or	–Connect the unit directly to the TV.
	–Make sure the disc is compatible with the unit.
black/white picture with DVD
	–Check if the INTERLACE / PROGRESSIVE mode is set correctly. (See pages 17-18.)
No sound or distorted sound	–Adjust the volume.
	–Check that the speakers are connected correctly.
No audio at digital output	–Check the digital connections.
	–Check if the audio format of the selected audio language matches your receiver capabilities.
No DTS audio is output.	–This unit does not support DTS audio.
	This is not a malfunction.
	–Check the HDMI connection. (Check the status of the HDMI related indications.)
	–Check whether the connected monitor equipment or other equipment supports HDCP. (This player
No image from HDMI connection	will not output a video signal unless the other equipment supports HDCP.)
	–Check the setting of HDMI.
	–Check whether the output format of this player (HDMI FORMAT) matches the supported input format
	of other connected equipment.
Picture freezes momentarily during	–Check the disc for finger prints/scratches and clean with a soft cloth wiping from center to edge.
playback.
	–Clean the disc.
	–Ensure the disc is inserted in correct direction.
Disc can’t be played.	–Check if the disc is defective by trying another disc.
	–Cancel the parental lock or change the control level.
	–Insert a correct disc that plays on this unit.
	–Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface.
No return to start-up screen when	–Reset the unit by switching the unit off, then on again.
disc is removed.
	–Aim the remote control directly at the sensor on the front of the unit.
	–Reduce the distance to the unit.
The unit does not respond to	–Replace the batteries in the remote control.
	–Re-insert the batteries with their polarities (+/– signs) as indicated.
the remote control.
	–Tune your radio to an empty AM station so that you hear a lot of noises. Then, turn the volume
	up. If you hear some signal sound from the radio by pressing buttons on the remote control, the
	remote control is working.
Buttons do not work or the unit stops	–To completely reset the unit, unplug the AC cord from the AC outlet for 5-10 seconds.
responding.
The unit does not respond to some	–Operations may not be permitted by the disc. Refer to the instructions of the disc.
operating commands during playback.
The unit cannot read CDs / DVDs.	–Use a commonly available cleaning CD / DVD to clean the lens before sending the unit for
	repair.
Angle does not switch.	–The angle cannot be switched for DVDs which do not contain multiple angles. In some cases
	multiple angles are only recorded for specific scenes.
Playback does not start	–Check the “PARENTAL” setting.
when the title is selected.
The password for rating level	–Enter the default password “4737”, then your forgotten password will be cleared.
has been forgotten.

NOTES:

•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for more details on correct operations.

•Playback from a desired track and random playback are not available during program playback.

•Some functions are prohibited on some discs.

Information

– 21 – EN