Sylvania DVL515SK owner manual Information Troubleshooting Guide, Problem Solution

Reset to the Default Setting (Except for PARENTAL Setting)

1	SETUP	2	or		3
STOP					or
				ENTER	Select “YES”.
<SETUP MENU>		Select “INITIALIZE”.
					INITIALIZE
QUICK SETUP			QUICK SETUP		Initialize?
PLAYER MENU	ENGLISH		PLAYER MENU	ENGLISH	NO
TV ASPECT	4:3 LETTER BOX		TV ASPECT	4:3 LETTER BOX	YES
			DOLBY DIGITAL	BITSTREAM
DOLBY DIGITAL	BITSTREAM
					ENTER

Information

Troubleshooting Guide

ENTER

Hit twice.

4To exit the menu

SETUP

Hint

•When you cancel to initialize at step 3), select “NO”.

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the unit consulting the fol- lowing checklist.

Problem	Solution
No power	–Check if the AC power cord is properly connected.
	–Unplug the outlet once, and wait for 5-10 seconds and then plug it in again.
No sound or picture	–Check if the TV is switched on.
	–Check the video connection.
	–Check the VIDEO/AUDIO cable connections to the TV.
	(See Connection to a TV)
	–Set PROGRESSIVE correctly. Turn it on only if your TV has Progressive Scan
	and you are using the Component Video connections between the unit and
	the TV. Disable Progressive Scan for all other connections. (See page 6)
Distorted picture	–Sometimes a small amount of picture distortion may appear.
	This is not a malfunction.
	–Connect the unit directly to the TV.
Completely distorted picture or	–Connect the unit directly to the TV.
black/white picture with DVD	–Make sure the disc is compatible with the unit.
	–Check if the INTERLACE/PROGRESSIVE mode is set correctly. See page 6.
No sound or distorted sound	–Adjust the volume.
	–Check that the speakers are connected correctly.
No audio at digital output	–Check the digital connections.
	–Check if the audio format of the selected audio language matches
	your receiver capabilities.
No DTS audio is output	–This unit does not support DTS audio. This is not a malfunction.
Picture freezes momentarily	–Check the disc for fingerprints/scratches and
during playback	clean with a soft cloth wiping from center to edge.
	–Clean the disc.
Disc can’t be played	–Clean the disc.	–Ensure the disc label is facing up.
	–Check if the disc is defective by trying another disc.
	–Cancel the parental lock or change the control level.
	–Insert a correct disc that plays on this unit.
	–Handle a disc with special care so that it does not have fingerprints,
	scratches, or dusts on its surface.
No return to start-up screen when	–Reset the unit by switching the unit off, then on again.
disc is removed
The unit does not respond to	–Aim the remote control directly at the sensor on the front of the unit.
the remote control	–Reduce the distance to the unit.
	–Replace the batteries in the remote control.
	–Re-insert the batteries with their polarities (+/– signs) as indicated.
	–Tune your radio to an empty AM station so that you hear a lot of noises.
	Then, turn the volume up. If you hear some signal sound from the radio
	by pressing buttons on the remote control, the remote control is working.
Buttons do not work or the unit stops	–To completely reset the unit, unplug the AC
responding	cord from the AC outlet for 5-10 seconds.
The unit does not respond to some	–Operations may not be permitted by the disc.
operating commands during playback	Refer to the instructions of the disc.
The unit cannot read	–Use a commonly available cleaning CD/DVD to
CDs/DVDs	clean the lens before sending the unit for repair.
Angle does not switch	–The angle cannot be switched for DVDs which do not contain multiple
	angles. In some cases multiple angles are only recorded for specific scenes.
Playback does not start when the title is selected	–Check the “PARENTAL” setting.
The password for rating level has been forgotten	–Enter the default password “4737”, then your forgotten password
	will be cleared.
Disc cannot be inserted	–Check if any disc is already in.
Disc cannot be taken out	–Press and hold [EJECT A] on the unit for more than 5 seconds.

NOTES:

•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for more details on correct operations.

•Playback from a desired track and random playback are not available during program playback.

• Some functions are prohibited on some discs. – 17 – EN

Information