TROUBLESHOOTING

5Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following chart

and all connections once before calling for service.

 

Symptom

Remedy

 

 

• Be sure the power cord is plugged in.

 

No power

• If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to

 

 

reset itself.

 

 

• Check if the power is on.

 

 

 

No picture or sound

• Check if the right input mode is selected.

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

 

 

• Turn off the power and wait for about 1 minute, then turn on the unit again.

 

No color

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

• Adjust the “Color” in the main menu.

 

 

T

 

• Electrical interference from nearby appliances may affect picture quality.

 

 

 

V

Sound OK, picture poor

• Adjust “Contrast” and “Brightness” in the main menu.

 

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

Ghosts,lines or streaks in

• Electrical interference from nearby appliances may affect picture quality.

 

 

picture

• View other TV channels. The problem might be limited to the broadcasting station.

 

Different color marks on TV

• Move your TV away from nearby electric appliances. Turn off the power and wait

 

 

30 minutes before turning it back on.

 

screen

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

 

Picture OK, sound poor

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

• Check if the audio cable is plugged in correctly .

 

 

 

 

 

 

Captions are displayed as a

• Interference from buildings or weather conditions may cause captioning to be

 

white box.

incomplete.

C

No caption is displayed in the

• Broadcasting station may shorten the program to insert advertisement.

Closed Caption-supported

The closed caption decoder cannot read the information of the shortened

A

program.

program.

P

 

 

T

No caption is displayed when

 

I

• The disc or cassette tape may be illegally copied, or the caption signal might not

O

playing the discs or cassette

have been read during copying.

N

tape containing captions.

 

 

Black box is displayed in the

• The text mode is selected for caption. Select “CC1”, “CC2”, “CC3”, “CC4” or “Off”.

 

screen.

 

 

 

 

 

Note:

The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner’s manual for more details on correct operations.

INTRODUCTION PREPARATION INITIAL SETTING WATCHING TV OPTIONAL SETTING TROUBLESHOOTING INFORMATION

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Sylvania LC320SS9 B 5Troubleshooting Guide, All connections once before calling for service, Symptom Remedy

LC320SS9 A, LC320SS9 B, LC320SS9 specifications

The Sylvania LC320SS9, LC320SS9 A, and LC320SS9 B are a series of LCD televisions that deliver impressive viewing experiences, catering to both casual viewers and home entertainment enthusiasts. These models are designed to provide high-quality images, a range of smart features, and user-friendly interfaces, making them suitable for a variety of environments.

One of the standout features of the Sylvania LC320SS9 series is its 32-inch screen size, which strikes a balance between space efficiency and visual impact. This makes it an ideal choice for bedrooms, small living rooms, or even kitchens, where a larger screen might be unwieldy. The LCD panel offers vibrant colors and sharp images, enhancing the viewing experience whether users are watching movies, sports, or playing video games.

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Overall, the Sylvania LC320SS9, LC320SS9 A, and LC320SS9 B represent a combination of reliability and performance in an affordable package. With their sleek design, vibrant display, and diverse connectivity options, these televisions cater to the diverse needs of today's audiences, making them a solid choice for anyone wanting to upgrade their viewing experience.