PROBLEM | CORRECTIVE ACTION |
Picture OK, Sound Poor | • Try a new channel, if OK, then possible station trouble. |
| • Check for local interference. |
No operation by infrared remote | • Make sure the AC cord is connected to an AC outlet. |
control | • Check batteries in remote control. |
Different color marks on screen | • Magnetism from nearby appliances and geomagnetism might affect |
| the color of the TV picture. Move the unit away from the appliances, |
| the unit can repair itself automatically. If you want to repair immedi- |
| ately, unplug the power cord, then plug it in again 30 minutes later or |
| so. This automatically resets the unit. |
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CLOSED CAPTION PROBLEM | POSSIBLE REMEDY |
Misspelling in captions | • Error committed by the closed captioning production company. |
| • Possible in a live broadcast. Not in case of a prerecorded program. |
Text is not shown in its entirety or | • A few seconds of delay is common for live broadcast. |
a delay occurs from what is being | • Display capacity may not exceed 220 words per minute. If a dialogue |
said | • exceeds that rate, selective editing is used to insure that the captions |
| • remain |
Captions scrambled with white | • Caused by interferences of building, power lines, thunderstorms, etc. |
boxes |
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No captions in a program which | • The broadcast may use a time compression process to speed up the |
must contain closed caption | • program. The decoder cannot read the compressed information and |
| • captions will be lost. |
Black box in the TV screen | • You are in TEXT mode. Select a CAPTION mode (“C1”, “C2”) or |
| • Caption “OFF”. |
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