Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

The Multi Screen menu is not available.

The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message "The defined resolution is not currently supported." appears.

The message "The defined resolution is not currently supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a DVI-HDMI cable is connected.

DVI cables do not transmit sound data.

Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In this case, manually select a sound input.

PC

DVI PC

Sound input

Screen mode

Auto

PC settings

Audio In (Stereo ports)

PC settings

 

 

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Samsung LH85QMDPLGC/EN manual 108, Other issue, Multi Screen menu is not available, There is no sound in Hdmi mode
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LH85QMDPLGC/CH, LH85QMDPLGC/NG, LH85QMDPLGC/UE, LH85QMDPLGC/XY, LH85QMDPLGC/EN specifications

The Samsung LH85QMDPLGC/XV and LH85QMDPLGC/XY are high-performance display solutions that showcase Samsung’s commitment to innovation in video display technology. These models belong to Samsung's QLED signage series, designed specifically for commercial applications where reliability and outstanding image quality are paramount.

One of the remarkable features of these models is the Quantum Dot technology, which enhances color accuracy and brightness levels. This technology allows for vivid and lifelike images that captivate audiences, making it ideal for high-traffic areas like retail spaces, airports, and corporate environments. The displays support high dynamic range (HDR), which further improves contrast and detail in the visuals, ensuring that every image is sharp and clear, even in challenging lighting conditions.

The LH85QMDPLGC/XV and LH85QMDPLGC/XY models offer a resolution of 3840 x 2160 pixels, ensuring that every piece of content is displayed in stunning 4K clarity. This high resolution provides an immersive viewing experience that is crucial for advertising and presentations.

Additionally, both models come equipped with Samsung's MagicINFO software, which allows users to manage and schedule content effortlessly. This user-friendly functionality makes it easy to implement digital signage strategies that can be updated remotely, streamlining content management across multiple displays.

Durability is another significant characteristic of the LH85QMDPLGC series. Built for continuous operation, the displays boast a robust design, ensuring they can withstand the rigors of constant use in busy environments. They also feature an anti-glare coating, reducing reflections and enhancing visibility even in brightly lit spaces.

Compatibility is a noteworthy aspect of these models as well. They support various input formats, allowing for easy integration with different media sources. The displays can be connected to external devices like digital media players, computers, and other multimedia sources seamlessly.

In summary, the Samsung LH85QMDPLGC/XV and LH85QMDPLGC/XY displays are powerful commercial signage solutions that prioritize clarity, color accuracy, and durability. With their advanced technologies and user-friendly features, they are designed to meet the demands of any commercial setting, making them a perfect choice for businesses looking to enhance their visual communications.
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