Sound issue

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.

Video is available but there is no sound.

If an HDMI cable is connected, check the audio output settings on the PC.

Go to Sound and change Speaker Selection to Internal Speaker.

If a source device is used

•• Make sure the audio cable is properly connected to the audio input port on the product.

•• Check the audio output settings for the source device.

(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be changed to HDMI.)

If a DVI-HDMI cable is used, a separate audio cable is required.

If the product has a headphone port, make sure nothing is connected to it.

Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

Check the signal strength after connecting a cable.

Low signal level can cause corrupted sound.

There is audible sound when the volume is muted.

When Speaker Selection is set to External Speaker, the volume button and mute function are

 

disabled.

 

Adjust the volume for the external speakers.

 

 

 

Audio settings for main speakers are separate from the internal speakers on the product.

 

Changing or muting the volume on the product does not affect an external amplifier(decoder).

 

 

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Samsung LH85QMDPLGC/XY, LH85QMDPLGC/EN, LH85QMDPLGC/NG 106, Volume is too low, Video is available but there is no sound
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LH85QMDPLGC/CH, LH85QMDPLGC/NG, LH85QMDPLGC/UE, LH85QMDPLGC/XY, LH85QMDPLGC/EN specifications

The Samsung LH85QMDPLGC/XV and LH85QMDPLGC/XY are high-performance display solutions that showcase Samsung’s commitment to innovation in video display technology. These models belong to Samsung's QLED signage series, designed specifically for commercial applications where reliability and outstanding image quality are paramount.

One of the remarkable features of these models is the Quantum Dot technology, which enhances color accuracy and brightness levels. This technology allows for vivid and lifelike images that captivate audiences, making it ideal for high-traffic areas like retail spaces, airports, and corporate environments. The displays support high dynamic range (HDR), which further improves contrast and detail in the visuals, ensuring that every image is sharp and clear, even in challenging lighting conditions.

The LH85QMDPLGC/XV and LH85QMDPLGC/XY models offer a resolution of 3840 x 2160 pixels, ensuring that every piece of content is displayed in stunning 4K clarity. This high resolution provides an immersive viewing experience that is crucial for advertising and presentations.

Additionally, both models come equipped with Samsung's MagicINFO software, which allows users to manage and schedule content effortlessly. This user-friendly functionality makes it easy to implement digital signage strategies that can be updated remotely, streamlining content management across multiple displays.

Durability is another significant characteristic of the LH85QMDPLGC series. Built for continuous operation, the displays boast a robust design, ensuring they can withstand the rigors of constant use in busy environments. They also feature an anti-glare coating, reducing reflections and enhancing visibility even in brightly lit spaces.

Compatibility is a noteworthy aspect of these models as well. They support various input formats, allowing for easy integration with different media sources. The displays can be connected to external devices like digital media players, computers, and other multimedia sources seamlessly.

In summary, the Samsung LH85QMDPLGC/XV and LH85QMDPLGC/XY displays are powerful commercial signage solutions that prioritize clarity, color accuracy, and durability. With their advanced technologies and user-friendly features, they are designed to meet the demands of any commercial setting, making them a perfect choice for businesses looking to enhance their visual communications.
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