Talkswitch 3.24 manual Line Hunt Groups, Sip And Rtp Port Assignments, Firewall Port Mappings

Models: 3.24

1 12

Page 9

T A L K S W I T C H V O I P N E T W O R K T R O U B L E S H O O T I N G G U I D E

The Set Line Hunt Group options are found in System Information -> Line Hunt Groups.

Choose a hunt group and TalkSwitch VoIP Numbers as the Line Type. By default, hunt group 88 is set to use the TalkSwitch VoIP lines.

The VoIP Ports options are found in Options -> Troubleshooting -> Advanced.

TalkSwitch uses 5060 for SIP signalling and 6000+ for RTP packets. These values are set in the firewall routing table.

Verify the firewall settings for services listing both SIP and RTP ports.

5060 should be forwarded to the IP address of Box 1 (UDP).

W W W . T A L K S W I T C H . C O M

Image 9

Contents

RELEASE TALKSWITCH VOIP NETWORK TROUBLESHOOTING GUIDEA N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H D O C U M E N T A T I O NCOPYRIGHT INFORMATION TalkSwitch is a division of Centrepoint Technologies Inc1. INTRODUCTION 2. VERIFYING CONFIGURATION SETTINGS TABLE OF CONTENTS2.1 IP Configuration 2.1.1 System IP Settings 2.1.2 Public WAN IP Address 2.2 VoIP ConfigurationPage 1. INTRODUCTION 2. VERIFYING CONFIGURATION SETTINGS 2.1 IP CONFIGURATION2.1.1 System IP Settings 2.2 VOIP CONFIGURATION 2.1.2 Public WAN IP Address2.2.1 Proxy/Registrar 2.2.2 Username and Password 2.3 VOIP NUMBERS2.2.3 VoIP Lines 2.4 LINE HUNT GROUPS 2.5 SIP AND RTP PORT ASSIGNMENTS2.6 FIREWALL PORT MAPPINGS 2.7 REGISTRAR 2.7.1 View Registrar Entries2.7.2 View Registration Status 3.1 VERIFY REGISTRATION 3. TESTING YOUR CONFIGURATION3.3 ANSWER THE VOIP CALL 3.2 INITIATE THE VOIP CALL3.3.1 Audio received at proxy location 3.3.2 No audio received at proxy location