FindMe™
About FindMe™
About FindMe™
The FindMe feature allows you as an individual or part of a group to have a single name on which you can always be called, and to choose where calls to that name will be routed. You can also determine what happens if your first choices are either busy or unanswered after a certain period of time.
For example, you could set up your individual FindMe name so that it will call you on your desktop endpoint first. If there’s no answer after 10 seconds it will divert the call to your mobile phone, or if your desktop endpoint is busy it will divert the call to your colleague’s desktop video unit.
Alternatively, you could have a single FindMe name for your team, and set it up so that all the team members’ desktop video units will ring when anyone calls the FindMe name.
FindMe User Accounts
Each FindMe name has an associated user account. Your FindMe user account is set up by your system administrator. Once this has been done, you can log in to your account via a web interface and configure it with details of the device(s) on which you want to be contacted:
•when a call is first placed to your FindMe name
•if any or all of your first choice of devices are busy
•if all of your first choice of devices are unanswered. You can update these details as often as you wish.
Individual versus Group FindMe
There are two types of FindMe names: individual and group.
The only difference between the two is what happens if one of the devices in the initial list is busy.
For individuals, it is assumed that you will only be able to take calls on one device at a time, therefore if any devices in your Primary list are busy, the call will immediately divert to the device(s) in your Busy list.
For groups, it is assumed that more than one person is available to take calls, so the call will only divert to the device(s) in the Busy list if all devices in the Primary list are engaged.
It is possible for your to have a telephone number which
people can dial from their mobile phone or from a ISDN line that will route calls to your FindMe. This will depend on your
network configuration and must be set up by your system administrator; contact them for more information.
User Guide
Configuring your FindMe™ Account
Accessing the FindMe Configuration Page
To configure your FindMe user account, log in via a web browser as described below:
Go to the FindMe link provided to you by your system administrator.
This will take you to the Login page.
Select User Login.
You will be taken to the User Login page.
Enter the Username and Password provided to you by your system administrator and select Login.
You will be taken to the FindMe Welcome page.
From here you can configure your FindMe options as either an individual or a group.
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