Repair
Service for TAPCO products is available at our factory, located in sunny Woodinville, Washington. Service for TAPCO products living outside the United States can be obtained through local dealers or distributors.
If your monitor needs service, follow these instructions:
1.Review the preceding troubleshooting suggestions. Please.
2.Call Tech Support at
3.Keep this owner’s manual and the detachable linecord. We don’t need them to repair the monitor.
4.Pack the monitor in its original package, including endcaps and box. This is very important. When you call for the RA number, please let Tech Support know if you need new packaging. LOUD
Technologies is not responsible for any damage that occurs due to
5.Include a legible note stating your name, shipping address (no P.O. boxes), daytime phone number, RA number, and a detailed description of the problem, including how we can duplicate it.
6.Write the RA number in BIG PRINT on top of the box. Units sent to us without the RA number will be refused.
7.Ship the monitor to us. We suggest insurance for all forms of cartage. Ship to this address:
TAPCO
SERVICE DEPARTMENT
16220 Wood-Red Road NE
Woodinville, WA 98072
8.We’ll try to fi x the monitor within three to fi ve business days. Ask Tech Support for the latest turn- around times when you call for your RA number. The monitor must be packaged in its original packing box, and must have the RA number on the box. Once it’s repaired, we’ll ship it back the same way in which it was received. This paragraph does not necessarily apply to
Lonely? Looking for that special someone? Do you have a question about your TAPCO Monitor?
Please call our Technical Support chaps at
Flash From The Past
“A gracious hello. This is Ernestine from the phone company. Have I reached the party to whom I am speaking?”
– Ernestine (a.k.a. Lily) Tomlin on Rowan & Martin’s
12
