Avoid Service Checklist

Before you call for service, review this list. It may save you time and expense.

 

 

The list includes common occurrences that are not the result of defective

 

workmanship or materials in this appliance.

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Range is not level.

Poor installation. Place oven rack in center of oven. Place a level on the oven

 

 

rack. Adjust leveling legs at base of range until the rack is level.

 

 

 

 

 

Weak, unstable floor. When oven is level, cooktop may not appear to be level

 

 

with countertop. Be sure floor is level and can adequately support range.

 

Contact a carpenter to correct sagging or sloping floor.

 

 

 

 

 

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure

 

 

cabinets are square and have sufficient room for range clearance.

 

 

 

Cannot move appliance easily.

Cabinets not square or are built in too tight. Contact a cabinet maker to correct

Appliance must be accessible for

the problem.

service.

 

 

 

 

Contact builder or installer to make appliance accessible.

 

 

 

 

 

 

Carpeting interferes with range. Provide sufficient space so range can be lifted

 

 

over carpet.

 

 

 

 

 

Gas line is hard-plumbed. Have a flexible A.G.A. approved metal appliance

 

 

connector installed.

 

 

 

Surface burners do not light.

Surface Control knob has not been completely turned to LITE. Push in and turn

 

the Surface Control knob to LITE until burner ignites and then turn control to

 

desired flame size.

 

 

 

 

 

Burner ports are clogged. See "To Remove and Replace Burners" under General

 

 

Cleaning within the chart titled "Cleaning Various Parts of Your Range." With

 

the burner off, use a small-gauge wire or needle to clean ports.

 

 

 

 

 

Range power cord is disconnected from outlet. Be sure cord is securely plugged

 

 

into the outlet.

 

 

 

 

 

Electrical power outage. Burners can be lit manually. See Setting Surface

 

 

Controls in this Owner's Guide.

 

 

 

Surface burner flame burns half way

Burner ports are clogged. With the burner off, clean ports with a small-gauge

around.

wire or needle.

 

 

 

 

 

Moisture is present after cleaning. Lightly fan the flame and allow burner to

 

 

operate until flame is full. Dry the burners thoroughly following instructions

 

under General Cleaning.

 

 

 

Surface burner flame is orange.

Dust particles in main line. Allow the burner to operate a few minutes until

 

flame turns blue.

 

 

 

 

In coastal areas, a slightly orange flame is unavoidable due to salt air.

 

 

 

 

Oven does not operate.

Thermostat and/or Selector Control knobs are not set properly. Make sure the

Entire appliance does not operate.

Thermostat and/or Selector Control knobs are set to the desired function. See

 

Setting Oven Controls. Make sure the automatic timer is set to the current

 

time of day.

 

 

 

 

Be sure regulator gas valve is "ON'. See installation instructions.

 

 

Make sure cord/plug is plugged tightly into outlet.

 

 

 

 

Service wiring not complete. Contact servicer or dealer.

 

 

 

 

 

Electrical power outage (electric ignition models only). Check house lights to

 

 

be sure. Call your local electric company for service. Surface burners can be lit

 

manually. See Setting Surface Controls in this Owner's Guide.

 

 

 

 

Be sure gas supply is turned on.

 

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Tappan 316000191 manual Avoid Service Checklist