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TroubleshootingGuide Model632

Section 8 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY PAG E

REF.

1. No product is being
dispensed withdraw valve
open and the machine inthe
AUTO mode.
a. Freeze- up in mix inlethole. a. Call service technician to
adjust the mix hopper
temperature.
---
b. Beater motor out on reset. b. Resetthe freezer. 13
c. The beater is rotating
counterclockwisefrom the
operatorend.
c. Contact service technician to
correctrotation to clockwise
fromoperator end.
---
d. The circuit breaker is off or
thefuseisblown.
d. Turn the breaker on, or
replace thefuse.
---
e. There is inadequate mix in
the mix hopper.
e. Fill the mix hopper with mix. 23
f. The air orifice is not ins talled
(softserve only).
f. Install air orifice in airtube. 23
2. The productis too stiff. a. Theviscosity needs
adjustment.
a. Contact service technician. ---
b. The air orifice is no tin stalled
(softserve only).
b. Install air orifice in air tube. 23
3. The productis too soft. a. Viscosity needs adjustment. a. Contact service technician. ---
b. Not enough air space around
unit.(Air cooled units)
b. Allow for adequate air flow
across the condenser.
2
c. Worn scraper blades. c. Replaceregularly. 30
d. Dirty condenser (A/C) d. Clean monthly. 26
e. Mix is out of date. e. Useonly fresh mix. ---
f. Loss of water. (W/C) f. Locate cause of water loss
and correct.
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4. The mix inthe mix hopper is
too cold.
a. The temperature is out of
adjustment.
a. Call service technician to
adjust the mix hopper
temperature.
---
5. The mix inthe mix hopper is
too warm.
a. The temperature is out of
adjustment.
a. Call service technician to
adjust the mix hopper
temperature.
---
b. The mix hopper cover is not
in position.
b. Place the cover in position. 23
c. The MIX REF light is not lit. c. Pressthe MIX REF key. 13