Troubleshooting
In case you experience any problem with this unit, please take the time to look through this chart and see if you can solve the problem yourself before you call your dealer.
No power
eCheck the connection to the AC power supply. Check and make sure the AC source is not a switched outlet and that, if it is, the switch is turned on. Make sure there is power to the AC outlet by plugging another item such as a lamp or fan.
ePress the POWER switch of the main unit to turn it on.
Remote control doesn’t work.
ePress the POWER switch of the main unit to turn it on. eIf the batteries are dead, change the batteries.
eUse remote control unit within the range (5m /15ft) and point at the front panel.
eClear obstacles between the remote control unit and the main unit.
eIf a strong light is near the unit, turn it off.
Severe hum or noise is heard.
ePlace the unit as far away from a TV as possible.
eMake sure the line cords and speaker cables are as far away from the AC supply as possible.
Will not play.
eReload the disc with the label side UP.
eThis unit cannot play such discs as
eIf the disc is dirty, clean the surface of the disc.
eA blank disc has been loaded. Load a prerecorded disc.
eIf the unit is condensed, leave the unit for one or two hours with the power turned on (see page 25).
Sound skips.
ePlace the unit on a stable place to avoid vibration and shock. eIf the disc is dirty, clean the surface of the disc.
eDon’t use scratched, damaged or warped discs.
There is no sound or only a very
securely.
eCheck the operation of the amplifier.
eCheck the audio output setting (see page 23).
eWhen the amplifier is connected via the i.LINK (AUDIO) or the DIGITAL OUT terminal, set the Digital Out setting to “ON” (see page 23).
eThe sound is muted during pause and fast forward/reverse. Press the PLAY button to resume normal playback.
No multi-channel audio output.
eSet the Analog Output setting to “Multi ch”, or use the 2CH/MULTI button of the remote control unit to change the settings (see page 15, 23).
eChange the speaker configuration if necessary (see page 23).
eSuper Audio CDs may have more than one playback area, not all of which contain
Overall volume is low, or balance between speakers is strange.
eA speaker’s level (or that of a pair of speakers) has been set up too low or too high in the speaker setup (see page 24). Correct the levels.
The speaker settings are ignored.
eSet the Analog Output setting to “Multi ch”, or use the 2CH/MULTI button of the remote control unit to change the settings (see page 15, 23).
eSet the CD Direct to “Normal” (see page 23).
No digital audio output.
eCheck that the Digital Out setting is set to “ON” (see page 23). When using the i.LINK (AUDIO) terminal, set the i.LINK output setting to “i.60958” or “i.PCM”(see page 19).
eDigital audio from a Super Audio CD cannot be output from the DIGITAL OUT terminals. Use the i.LINK (AUDIO) terminal.
The CLOCK MODE button flashes and the display shows “No Word!”
eThe word sync mode is selected, but there is no clock source. Turn the word sync mode off (see page 18).
eNo word clock is being received. Check cables, connections, and settings of the clock generator.
The CLOCK MODE button flashes and the display shows “Wrd Unlck!” or “Word Error”
eInvalid word sync signal is received. Check the setting of the clock generator.
If normal operation cannot be obtained, unplug the power cord from the outlet and plug it again. This resets the internal
Beware of condensation
When the unit (or a disc) is moved from a cold to a warm place, or used after a sudden temperature change, there is a danger of condensation; vapor in the air could condense on the internal mechanism, making correct operation impossible. To prevent this, or if this occurs, leave the unit turned on for one or two hours. Then the unit will stabilize at the temperature of its surroundings.
Maintenance
If the surface of the unit gets dirty, wipe with a soft cloth or use diluted neutral cleaning liquid. Be sure to remove any fluid completely. Do not use thinner, benzine or alcohol as they may damage the surface of the unit.
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