TROUBLESHOOTING
Before you call for service, determine the symptoms and make a few simple checks as shown below.
TV set:
SYMPTOMS |
| POSSIBLE CAUSES |
Power does not turn ON | • | Ensure whether the power plug is securely inserted into the |
|
| receptacle. |
There is no picture or sound | • | Ensure the LCD TV power is ON (Indicated by the green LED on |
|
| the front of the unit) |
| • | Reception other than those of broadcasting stations can be |
|
| considered. |
| • | Check for connection to wrong terminal or for wrong input mode. |
| • | Ensure the communication cable is properly connected between |
|
| the Video Source and the LCD TV. |
There are spots on the screen | • | Check whether your AV equipments is affected by interference |
|
| from automobiles, trains, |
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| signs or other potential sources of interference. |
Degraded colors or tints | • | Check whether all image adjustments have been properly adjusted. |
Improper screen position or size | • | Check whether screen position and size have been properly |
|
| adjusted. |
The image appears distorted | • | Ensure the TV's aspect ratio is properly set. |
The image is purple | • | Check the "Component" or "RGB" setting in the LCD TV and set |
|
| it for the appropriate signal type. |
The image appears too bright, and | • | Check whether the contrast setting is too high. |
there is a loss of definition in the | • | The DVD player is set for a |
brightest areas of the image. | • | The video signal has not been terminated properly somewhere in |
|
| the system. |
The image appears too 'washed out', | • | Check whether Brightness is set too high. |
or the darkest areas of the image | • | The DVD player may be set at too high a brightness level. |
appear too bright. |
|
|
If “xxx searching” appears, the image | • | Check the cable for disconnection. |
or signal cannot be produced by | • | Check for connection to proper terminal or for proper input |
display. |
| mode. |
“Out of range” appears | • | Check whether the input signal is acceptable to the display. |
Remote Control does not function | • | Check for incorrect battery orientation. |
properly | • | Check for dead batteries |
| • | Check for distance and angle from the display. |
| • | Check whether remote control is properly being pointed at the |
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| display’s receiver. |
| • | Check for any obstacle between the remote control and the |
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| display. |
| • | Check that the remote sensor window is not under strong |
|
| fluorescent lighting. |
There is no picture or sound, just | • | Make sure the antenna cable is properly connected. |
noise. | • | Consider whether TV signals are being properly received. |
Picture is not clear. | • | Make sure the antenna cable is properly connected. |
| • | Consider whether TV signals are being properly received. |
No sound | • | Check whether you have selected “Mute” for Audio setting. |
| • | Make sure the volume is not set to minimum. |
| • | Make sure that headphones are not connected. |
| • | Check cables for disconnection. |
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