Technicolor - Thomson DTH600 Troubleshooting guide, Technical data, If you encounter difficulties

DTH600_GB 4/07/02 10:31 Page 24

Troubleshooting guide

No power?

•Have you moved the player? Check the plug on the battery cable or mains adapter cable: is it pushed firmly home in the DC IN socket?

Check the plug on the mains adapter’s supply cable; it too should be pushed firmly home.

•Is the mains adapter connected to a live outlet? Try connecting a light or other electrical appliance to the outlet: does it work? If not, check the corresponding fuse or circuit breaker in your house’s main fusebox.

The remote control does not work?

•To operate your player, it must be turned on. On the front panel, is the green light turned on? Check that the off/on (power) switch on the side of the player is set to on. Your player will not work when the screen is folded away.

•Remember to point the remote control unit at the front of your player (towards the infrared sensor) rather than at another connected appliance (TV set, etc.).

•The operating range of the infra red control is 3 or 4 metres. This distance becomes less as the battery wears out. This is a handy way of checking the battery state.

•Pay attention to any objects (or animals) that might lie in the path of the infrared beam between the remote control unit and your player. They can obstruct the beam, causing the player to malfunction.

•The battery is perhaps worn out. If so you should replace it. Make sure the polarity of the terminals (+ and -) is correct.

The remote control unit and the player no longer work.

•Disconnect the DC IN plug from your player for a few seconds then put it back.

Picture problems

You don’t see a picture.

•Switch your player on. Check that the line select switch on the side is set to “out” if you are playing a DVD or to “in” if you are watching video output from another appliance.

•If your player is connected to a TV set, make sure the correct socket (AV1, TV1, AUX1, etc., depending on the make) is selected on the TV receiving your player’s output signals.

•Check that all the various plugs are pushed firmly home in their sockets.

The colours don‘t seem natural.

•Check that all the various plugs are pushed firmly home in their sockets.

•Check the TV signal standard (auto, NTSC, PAL) in the image menu (page 13).

The picture format does not match the screen format.

•The picture format is adjustable (page 12). Some discs dictate the format, in which case no adjustment is possible.

Sound problems

No sound; weak or inaudible sound.

•Adjust the volume control on the side of your player.

•If a TV set is used, check whether the sound is muted or turned down low.

Menu problems

The menus and/or subtitles are not in your preferred language.

•With a DVD: the disc menus are not displayed in your language. Read the disc jacket to see what languages are available on that disc. Choose one that suits you if possible (page 21).

•With a DVD: there are no subtitles. Read the disc jacket to see if subtitles are available on that disc. Choose subtitles in a language that suits you if possible (page 22).

•The default language for dialogues and subtitles is liable to be preset by the DVD. To change it, follow the instructions on page 22.

•You can also change between languages while the disc is playing by pressing the audio dialogue and subtitle keys. This choice applies only to the disc being played.

Your player’s setup menus are not displayed in the language you want.

•Check that your language is among those listed in the image menu (page 12). If necessary, choose another language.

You cannot access a menu.

•If the menu name is displayed in a lighter shade, then the menu items or corresponding functions are not available whilst in the current working mode (Preferences or Parental Control).

If you have forgotten your Parental Control (locking) password, follow these instructions:

• Unlock your player with the universal code, 99999.

Technical data

Power requirements: AC 110-240 V, 50 Hz Power consumption: ??W Operating temperature range:

+ 5 to + 35° C Operating humidity range: 10 to 75% (no condensation)

Audio signal to noise ratio (DVD): 95dB (A wtd)* Pickup: Wave length: 655 / 780 nm, Laser power CLASSE 2 - 2 Laser diodes

*Nominal Specification.

• THOMSON Multimedia reserves the right to change the specifications without notice.

If you encounter difficulties

Advisors are at your disposal to help you solve your problems at this telephone number.

You can contact THOMSON by dialling: 0845 601 3093 (For Great-Britain, all calls will be charged at local rate) www.thomson-europe.com

Conception : M.Rensonnet - Réalisation : INTERCONCEPT 24 DVD - OP / DTH 600 / FR - SP / RST - IC / 07-2002