BEFORE CALLING SERVICE
Please make these simple checks before calling service.
Symptoms | Items to Check and Actions to follow |
“ Ghost ” or double | * Make sure the antenna is facing the right direction.. |
image | * This may be caused by obstruction to the antenna due |
| to high rise buildings or hills. |
| * Using a highly directional antenna may inprove the |
| picture. |
No power | *Check that the TV’s AC power cord is plugged into the |
| mains socket. |
| *Unplug the TV, wait for 60 seconds. Then |
| plug into the mains socket and turn on the TV again. |
No picture | * Check antenna connections at the rear of the TV to see |
| if it is properly connected to the TV. |
| * Possible broadcast station trouble. Try another |
| channel. |
| *Adjust the contrast and brightness settings. |
| *Check there is not a wrong connection or a wrong |
| input mode selection. |
Good picture but no | *Increase the VOLUME. |
sound | *Check that the TV is not muted; press the button on the |
| remote control. |
Good sound but poor | *Adjust the contrast, color and brightness settings. |
color |
|
Poor picture | *Sometimes, poor picture quality occurs when having |
| activated an |
| and having connected another peripheral at the same |
| time. In this case switch off one of the other |
| peripherals |
Snowy picture and | *Check the antenna connection |
noise |
|
Horizontal dotted line | *This may be caused by electrical interference (e.g. |
| hairdryer, nearby neon lights, etc.) |
| *Turn off the equipment. |
Television not | *Check whether the batteries are working. Replace if |
responding to remote | necessary |
control | *Clean the remote control sensor lens on the TV. |
| *You can still use the buttons at the front of your TV. |
|
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