Your guarantee
UK and Ireland (GB + IE)
Dear Customer,
Thank you for purchasing this THOMSON product and for your confidence in our company. This product meets applicable safety requirements and has undergone stringent testing during manufacture.
However, should there occur a defect, the product or its defective part(s) (excluding accessories and consumables, especially lamps of DLP rearprojectors) will be repaired free of charge (labour and parts) or, at THOMSON’s discretion, exchanged for a similar item, provided that it has been returned within 12 (twelve) months from the date of original purchase (date of receipt), is defective in materials and/or workmanship and has been bought in any of the following countries: FR, IT, ES, PT, GB, IE, DE, CH, AT, BE, LU, NL, PL, CZ, HU, SK (Territory) or in a
This guarantee will be granted only upon presentation of the original invoice or cash receipt, indicating the date of purchase and dealer’s name, and of this guarantee card with the product type and serial number. The benefits of this guarantee may be refused if the invoice, cash receipt or guarantee card has been altered in any way, deleted or made illegible after the original purchase.
This guarantee does not apply to any of the following:
1.Damage caused by accidents including, but not limited to, lightning, fire, water.
2.Transport costs between the home and place of service and other costs and risks of transport relating directly or indirectly to this guarantee.
3.Damage to the product resulting from neglect, misuse, including but not limited to, failure to use, repair and/or install the product for its normal domestic purposes and/or in accordance with the operating instructions on its proper installation and use, especially, referring to the user manual, burned screen provoked by the lengthy display of a fixed picture like broadcaster logo or 4x3 format
4.Modifications, adaptations and alterations of the product to operate in a country other than that for which it was originally designed and manufactured, or any damage resulting from such modifications.
5.Usage other than usual consumer home usage.
6.Defects on individual pixels when the number of defective is below the following number:
Dark pixels: 7 | Bright pixels: 3 | Total dark and bright: 8 |
These statements do not affect your statutory rights as a consumer under applicable national legislation in force, nor your consumer’s rights against the dealer from whom you bought the product.
If you need service, whether or not under guarantee, please approach the dealer who sold you the product.
In your own interest we advise you to read the instruction booklet for your THOMSON product carefully before contacting your dealer or service center.
If you need service while in a country (within the named Territory) other than the one where you bought your product, please contact the nearest THOMSON InfoCenter.
Should you have any questions which your dealer is unable to answer, please contact:
THOMSON InfoCenter (UK,IRL)
Unit 1, Zone D
Chelmsford Road | tel. 0871 712 1312* |
Industrial Estate, Great Dunmow | |
Essex CM6 1XG (England) | *(0.1£ per minute call cost) |
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