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Technicolor - Thomson TG585 v7 manual Troubleshooting

Models: TG585 v7

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7Troubleshooting

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Technicolor - Thomson TG585 v7 manual Troubleshooting

Contents

Setup and User Guide Page Thomson TG576 v7 and TG585 Trademarks Contents Troubleshooting Adding Rules For The Address Based FilterAbout this Setup and User Guide Used Symbols TerminologyDocumentation and software updates Typographical ConventionsAbout this Setup and User Guide Installation IntroductionDSL service Preliminary StepsComputer requirements Internet connection detailsInstalling your Thomson Gateway Installation methodsGuided Installation Manual InstallationGuided Installation Connecting devices waitCase of problems Starting the wizardCD menu Manual Installation ProcedureConfigure the Thomson Gateway Click Setup my Thomson GatewayThomson Gateway Basics This chapterContent Thomson Gateway LED BehaviourPower LED Wireless LEDStatus LEDs Ethernet LEDBroadband LED Internet LEDWPS Button LED WPS LEDEthernet LEDs LED Status DescriptionAccessing the Thomson Gateway Web Interface Thomson Gateway Web InterfaceRequirements Components MenuLogin section Content paneLanguage bar Location barBacking Up/Restoring your Configuration Backing up your configurationRestoring your configuration Adding a New Computer to your Network Connecting a Computer Using the Ethernet Cable Ethernet cableWireless Connecting Your Wireless Client via WPS WPS button LED is solid greenWPS button LED is blinking red Troubleshooting Connecting Your Wireless Client without WPS Where can I find the SSID?Where can I find the encryption? Forgot your wireless settings?Securing Your Wireless Connection Configuring the wireless encryptionEncryption methods WPA-PSK versionsWireless Configuring WPA-PSK Encryption Select Use WPA-PSK EncryptionConfiguring WEP Encryption Select Use WEP EncryptionFeature availability Getting the Most Out of Your Thomson GatewayUniversal Plug and Play Supported Operating SystemsUPnP and the Thomson Gateway Accessing Your Thomson Gateway with UPnP Windows VistaWindows XP Go to My Network PlacesOn the Windows Start menu, click Settings Control Panel Managing your Internet connection with UPnPDisabling this feature Configuring UPnP on the Thomson Gateway Enable/Disable UPnPExtended Security Enabling Extended SecurityInstalling UPnP on Windows XP Start menu, click Settings Control PanelAdding UPnP Adding IGD Discovery and Control Assigning a service HTTP, FTP,... to a computer ProblemSolution UPnP Assign a game or application to a local networking deviceDynamic DNS What you needGetting the Most Out of Your Thomson Gateway Internet Security OverviewFirewall Changing the security levelCreating a new security level Pick a task list, click Create a new Security LevelAccess Denied Web Site FilteringAddress-based filtering On the Toolbox menu, click Web Site FilteringDeny access to a specific Web site Allow access to a specific Web siteAdding Rules For The Address Based Filter OptionsRedirect all Web sites Click Redirect in the Action listInternet Security Troubleshooting TopicsSetup wizard Troubleshooting Setup CD does not start automaticallyYour Thomson Gateway has not been found General Thomson Gateway Troubleshooting Thomson Gateway does not workThomson Gateway unreachable Poor Thomson Gateway performanceWired Connection Troubleshooting Ethernet LED does not light upWireless Connection Troubleshooting No Wireless ConnectivityPoor Wireless Connectivity or Range Change the wireless channelReset to Factory Defaults Resetting your Thomson GatewaySoftware Reset MethodsHardware Reset Troubleshooting Page Thomson Telecom Belgium