General Information

FREQUENTLY ASKED QUESTIONS

General

I would like to have louder

There are 2 options:

 

sound by connecting

1) Use Digital COAX output connected to an external amplifier/surround

 

additional speakers

sound system

 

 

2) Use the 3.5mm headphone output and a 3.5mm to phono cable

 

 

(available separately) to connect to an amplifier/surround sound system

 

 

 

General

Why are some options in

Some options are only available in certain sources, i.e. HDMI, PC/VGA.

 

the menu unavailable and

They are unavailable in the other sources where they have no affect.

 

greyed out

 

 

 

 

TV

I have tuned in Digital TV

1) Check you are in an area that can receive Freeview. Visit www.freeview.

 

but I am not receiving any

co.uk or call 08701 111 270.

 

or all of the channels and/

2) Check you are using an aerial that is able to receive a good digital

 

or the channels I receive are

signal. In most cases, you will need an outdoor digital hi-gain/wideband

 

breaking up

aerial. In areas that have excellent Freeview coverage, you may be able

 

 

to use a loft type aerial but it is highly likely that you will also need to

 

 

connect a booster between the back of the TV and the TV aerial wall

 

 

socket. Unfortunately, to receive a good enough digital signal, it is not

 

 

possible to use a portable/indoor type aerial. This may change once the

 

 

analogue signal is switched off in 2012 and the Digital signal strength is

 

 

increased.

 

 

 

TV

I have re-tuned my television

Complete a first time installation, please refer to the set-up menu section

 

but when I switch it off it is

of the manual of how to do this

 

not storing the channels

 

 

 

 

DVD

I have inserted a disc but it is

1) Ensure you have inserted put the disc in facing the correct way forward

 

not playing

2) Ensure the disc is clean and is not scratched

 

 

3) Some copied discs will not play.

 

 

4) Check the DVD is a region 2 disc – to change the region of the DVD

 

 

player, refer to section ‘Changing Regions’.

 

 

 

VCR/DVD

I have connected the TV to

In addition to connecting via SCART, you should connect the aerial cable

Recorder

my VCR or DVD Recorder via

from the wall socket to your VCR/DVD Recorder and another aerial cable

 

SCART but it is not recording

from the VCR/DVD Recorder to the TV

 

 

 

Game Consoles

I have connected my PS3 to

1) Ensure the TVs source is on HDMI

 

the TV via HDMI, but I am

2) Check your settings on your PS3 are as per the PS3 instruction manual

 

not receiving any pictures or

 

 

sound on my Console

 

 

 

 

Game Consoles

I have connected my

Component cables only provide HD Pictures. For the sound you will need

 

Xbox 360 to the TV via

to connect the Red & White audio cables on the Xbox to the Red & White

 

Component Cables (Red,

phono inputs on the rear of the TV. Please refer to the ‘Connections’

 

Green & Blue) but I am not

pages.

 

receiving any sound

 

 

 

 

USB Mode

I have inserted a USB

Ensure the USB Memory Key is formatted to type FAT32.

 

Memory Key, but the TV

 

 

does not recognise it

 

 

 

 

USB Mode

Using a USB portable hard

If you wish to use a portable hard drive larger than 32GB, please note

 

drive

that it must be formatted to the FAT32 file system in order to operate on

 

 

this TV. Windows XP/Vista computers are only capable of formatting up

 

 

to 32GB, therefore, you will need a software programme/utility to format

 

 

larger hard drives. Please refer to the web site for more information.

 

 

 

USB Record

I can not change the

During Time Shift you can not change the channel, access the menu or use

/ TV

channel, access the menu or

the red button

 

use the red button

 

 

 

 

USB Record

When using the USB to

Check the USB Memory Stick meet the minimum requirements of Read

/ TV

record the picture ‘breaks

Speed - 20 MB/s (Mega Byte Per Second), Write Speed - 6 MB/s (Mega Byte

 

up’ or experience loss of

Per Second)

 

sound.

 

 

 

 

System Lock

I have changed the password

There is a master password of 4711, to gain access to the TV menu and

 

on the television and now

reset the normal password

 

forgotten it

 

 

 

 

IMPORTANT NOTE. Occasionally we may release new software/firmware upgrades/enhancements

29

for this television. Please check the ‘firmware upgrade’ section of the website regularly.

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Technika 23-231-BB manual Frequently Asked Questions, Dvd