Tefal BL301141, BL3011A4, BL3011AC WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK, Your blender still does not work

WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?

Problems	Causes	Solutions

	The plug is not fitted correctly into	Plug the appliance into a socket and
	the socket .	switch on.
Product does not work.
Product does not work.	The jug or accessory is not correctly	Check that the jug or accessories are
	The jug or accessory is not correctly	correctly positioned and locked onto
	positioned or locked on the motor	correctly positioned and locked onto
	positioned or locked on the motor	the motor unit as shown in the
	unit.	the motor unit as shown in the
	unit.	figure in the manual.
		figure in the manual.

	The product is not placed on a flat,	Place the product on a flat surface.
	stable, heat-resistant surface.	Place the product on a flat surface.
	stable, heat-resistant surface.
Excessive vibrations.
Excessive vibrations.	Volume of ingredients is too high.	Reduce the quantity of ingredients
		Reduce the quantity of ingredients
		processed.
		processed.

	Volume of ingredients is too high.	Reduce the quantity of ingredients
	Volume of ingredients is too high.	processed.
		processed.
Leak from the lid.
Leak from the lid.	The lid is not correctly positioned.	Lock the lid correctly on the blender
		Lock the lid correctly on the blender
		jug.
		jug.

Leak from the base of the	The blender jug gasket (c2) is not	Reposition the gasket and lock the
blender jug.	positioned correctly or is missing.	blade holder correctly.

Leak from the base of the	The gasket on the blade unit (d2) or	Reposition the gasket on the blade
Leak from the base of the	(e2) is not positioned correctly or is	unit (d2) or (e2) and lock it correctly
accessories.	(e2) is not positioned correctly or is	unit (d2) or (e2) and lock it correctly
accessories.	missing.	onto the bowl (F).
	missing.	onto the bowl (F).

The blade does not turn		Reduce the size or quantity of
The blade does not turn	Pieces of food too large or too hard.	ingredients processed.
easily.	Pieces of food too large or too hard.	ingredients processed.
easily.		Add liquid
		Add liquid

Impossible to lock the blade	The gasket (c2) is not positioned	Reposition the gasket, the
unit with the gasket (c1+c2)	The gasket (c2) is not positioned	3 folds should be visible as shown in
on the jug (c3).	correctly.	Fig. 1.
on the jug (c3).		Fig. 1.

Your blender still does not work?

Contact an approved service centre (see list in service booklet).

You can customise your blender and obtain the following accessories from your usual dealer or from an approved service centre: Herb chopper accessory (D), Spice grinder accessory (E), or an additional blender jug (C).