Problems | Causes | Solutions | |
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| The plug is not fitted correctly | Plug the appliance into a | |
| into the socket . | socket and switch on. | |
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Product does not work. |
| Check that the jug or | |
The jug or accessory is not | accessories are correctly | ||
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| correctly positioned or locked | positioned and locked onto | |
| on the motor unit. | the motor unit as shown in the | |
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| figure in the manual. | |
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| The product is not placed on a | Place the product on a flat | |
| flat, stable, | ||
| surface. | ||
| surface. | ||
Excessive vibrations. |
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Volume of ingredients is too | Reduce the quantity of | ||
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| high. | ingredients processed. | |
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| Volume of ingredients is too | Reduce the quantity of | |
| high. | ingredients processed. | |
Leak from the lid. |
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The lid is not correctly | Lock the lid correctly on the | ||
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| positioned. | blender jug. | |
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Leak from the base of | The blender jug gasket (c2) is | Reposition the gasket and lock | |
not positioned correctly or is | |||
the blender jug. | the blade holder correctly. | ||
missing. | |||
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Leak from the base of | The gasket on the blade unit | Reposition the gasket on the | |
(d2) or (e2) is not positioned | blade unit (d2) or (e2) and lock | ||
the accessories. | |||
correctly or is missing. | it correctly onto the bowl (F). | ||
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The blade does not turn | Pieces of food too large or too | Reduce the size or quantity of | |
ingredients processed. | |||
easily. | hard. | ||
Add liquid | |||
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Impossible to lock the |
| Reposition the gasket, the | |
blade unit with the | The gasket (c2) is not | ||
3 folds should be visible as | |||
gasket (c1+c2) on the | positioned correctly. | ||
shown in Fig. 1. | |||
jug (c3). |
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Contact an approved service centre (see list in service booklet).
You can customise your blender and obtain the following accessories from your usual dealer or from an approved
service centre: Herb chopper
accessory (D), Spice grinder accessory (E), or an additional blender jug (C).
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