Tefal BL310EKR WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK, accessory (E), blender jug (C), or an additional, service centre: Herb chopper, accessory (D), Spice grinder

WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?

Problems	Causes	Solutions
	The plug is not fitted correctly	Plug the appliance into a
	into the socket .	socket and switch on.
Product does not work.		Check that the jug or
	The jug or accessory is not	accessories are correctly
	correctly positioned or locked	positioned and locked onto
	on the motor unit.	the motor unit as shown in the
		figure in the manual.
	The product is not placed on a	Place the product on a flat
	flat, stable, heat-resistant	surface.
Excessive vibrations.	surface.
	Volume of ingredients is too	Reduce the quantity of
	high.	ingredients processed.
	Volume of ingredients is too	Reduce the quantity of
Leak from the lid.	high.	ingredients processed.
	The lid is not correctly	Lock the lid correctly on the
	positioned.	blender jug.
Leak from the base of	The blender jug gasket (c2) is	Reposition the gasket and lock
	not positioned correctly or is
the blender jug.		the blade holder correctly.
	missing.
Leak from the base of	The gasket on the blade unit	Reposition the gasket on the
	(d2) or (e2) is not positioned	blade unit (d2) or (e2) and lock
the accessories.
	correctly or is missing.	it correctly onto the bowl (F).
The blade does not turn	Pieces of food too large or too	Reduce the size or quantity of
		ingredients processed.
easily.	hard.	Add liquid
Impossible to lock the	The gasket (c2) is not	Reposition the gasket, the
blade unit with the
		3 folds should be visible as
gasket (c1+c2) on the	positioned correctly.
		shown in Fig. 1.
jug (c3).

Your blender still does not work?

Contact an approved service centre	service centre: Herb chopper
(see list in service booklet).	accessory (D), Spice grinder
You can customise your blender and	accessory (E),	or an additional
obtain the following accessories from	blender jug (C).
your usual dealer or from an approved

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