Quick & hot deluxe Niagara.qxd:Cafet Tefal Express 01_FR. qxd 10/06/09 14:28 Page 11
What to do if there is a problem
Problems/ Questions | Probable causes / Answers | Corrective actions / Further info | GB |
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Is the noise normal? | Yes | This is the pump mechanism working. |
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My product gives off steam. | This is normal during the first few times it |
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| is used, the puffs of steam will stop once |
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| the appliance has been used a few times. |
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The product makes a really strange | No more water left in the tank. | Fill tank. |
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noise. |
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The product vibrates excessively? | The water tank may not be fitted | Press the tank firmly into place. |
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| securely. |
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Does the product produce boiling | The product produces very hot water | We recommend that the cup is warmed |
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water? | just below boiling point. | first. The temperature will drop |
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| depending on how cold the cup is and |
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| how cold the milk used is. It is a fact that |
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| water heated at more than 95°C will |
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| burn certain tea leaves and eliminate all |
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| the essential flavours. |
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Water flow reduces | Claris filter needs replacing or appliance | See section on Descaling. |
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| needs a descale | Claris filters can be purchased via our |
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| website - www.tefal.com |
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Temperature of water seems cooler | Descale your appliance. | See section on Descaling. |
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Orange light is flashing | Descale your appliance. | See section on Descaling. |
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Orange light is on | The program of descaling is on. | The appliance is on descaling cycle, see |
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| "descaling section". |
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Blue light is permanently on | The Claris filter needs changing. | See section "Fitting the Claris Filter |
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| Cartridge". |
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A little water splashes from the | Yes | Also, check that the nozzle is screwed |
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spout at the start of fi lling a cup. |
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Is this normal? |
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A film has formed on my tea. | Tea producers and consumers who live in | Problem well known in hard water areas |
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| hard water areas are well aware of this | as hard water promotes film. |
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| and it is a natural occurrence caused by |
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| the oxygen in the air which oxidises some |
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| of the the soluble materials in the brew |
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| to form a film. |
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Where can I get Claris filters from? | Claris filters can be purchased via our |
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| website - www.tefal.com. |
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How often should I replace the | After approx every 50L of water used. | Claris filters can be purchased via our |
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Claris Filter? | After approx 6 weeks depending on | website - www.tefal.com. |
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| frequency of use. If the blue light turns |
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| on. |
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How much power is consumed on | Approx. 1 Watt. |
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standby? |
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Is it normal for the pump to start | Yes | To obtain the hot water temperature, |
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and stop? |
| the flow of water is regulated by the |
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| pump. |
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There are particles in the water. | Cartridge has not been rinsed. | Before fitting a new Claris Filter |
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| cartridge hold the new cartridge under |
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| a tap and rinse it for 30 seconds under |
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| running water to eliminate any carbon |
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| residues. Then run a 220 ml cycle of |
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| water into a container and discard it. |
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Can I use my Quick & Hot without | Yes but for best results we recommend | See section «The benefits of using the |
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a filter? | the use of the Claris filter cartridge. | Claris filter cartridge» |
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