1800123494 FV42XX-FV43XX FTD US_110x154 20/06/11 16:24 Page6

If there is a problem

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

Water drips from the

The chosen temperature is too low

Position the temperature control dial in the

holes of the soleplate.

and does not allow for the formation

steam range (from •• to MAX).

 

 

of steam.

 

 

 

 

You are using steam while the iron is

Wait until the temperature light goes out.

 

not hot enough.

 

 

 

You are using the Burst of Steam

Wait a few seconds before pressing the button

 

button too often.

again.

 

 

There is too much steam.

Move the steam control lever to a lower setting.

 

You have stored the iron horizontally,

See the section "Storing your iron".

 

 

without emptying it and without

 

 

 

setting it to

.

 

 

 

 

 

Brown streaks come

You are using chemical descaling

Do not add any descaling agents into the water

through the holes of the

agents.

 

tank.

 

soleplate and stain the

You are not using the right type of

Perform a self-cleaning operation and consult the

fabric.

water.

 

chapter "What type of water should be used?".

 

Fabric fibers have accumulated in

Perform the self-cleaning operation and clean

 

the holes of the soleplate and are

the soleplate with a damp sponge. Vacuum the

 

burning.

 

holes of the soleplate from time to time.

 

Your fabric has not been rinsed

Make sure that your fabric is rinsed sufficiently

 

sufficiently or you have ironed a new

so as to remove any deposits of soap or

 

garment before washing it.

chemical products on new clothes.

 

 

 

 

The soleplate is dirty or

The temperature is set too high.

Clean the soleplate with a damp sponge and

brown and is staining the

 

 

lower the temperature.

 

fabric.

 

 

You are using starch.

Clean the soleplate with a damp sponge.

 

 

 

Always spray starch onto the reverse side of the

 

 

 

fabric to be ironed.

 

 

 

 

 

There is little or no steam.

The water tank is empty.

Fill it.

 

 

The anti-scale valve is dirty.

Clean the anti-scale valve.

 

 

Your iron has a build-up of scale.

Clean the anti-scale valve and perform the self-

 

 

 

cleaning iron operation.

 

 

Your iron has been used dry for too

Perform the self-cleaning iron operation.

 

long.

 

 

 

The soleplate is

You have used your iron on an

The T-fal iron has a Lifetime warranty on the

scratched or damaged.

abrasive surface or it has been

soleplate (valid in USA and CANADA only) .

 

misused.

 

Please contact our consumer service depart-

 

 

 

ment at 1-800-395-8325.

 

Steam or water comes

The steam control lever is not set to

Set the steam control lever to

.

from the iron as you

the

position.

 

 

finish filling the tank.

The water tank is overfilled.

Never exceed the Max level .

 

 

 

 

 

The spray button does

The water tank is not filled enough.

Fill the water tank.

 

not spray water.

 

 

 

 

 

 

 

 

 

For all other problems or questions, please contact our Consumer Service Department at 1-800-395-8325 or visit us at www.t-falusa.com. Or in Canada at 1-800-418-3325 or visit our website at www.t-fal.ca. You may also contact an approved Service Center, please visit our website for their contact information.

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