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If there is a problem
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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Water drips from the | The chosen temperature is too low | Position the temperature control dial in the | ||
holes of the soleplate. | and does not allow for the formation | steam range (from •• to MAX). |
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| of steam. |
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| You are using steam while the iron is | Wait until the temperature light goes out. | ||
| not hot enough. |
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| You are using the Burst of Steam | Wait a few seconds before pressing the button | ||
| button too often. | again. |
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| There is too much steam. | Move the steam control lever to a lower setting. | ||
| You have stored the iron horizontally, | See the section "Storing your iron". |
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| without emptying it and without |
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| setting it to | . |
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Brown streaks come | You are using chemical descaling | Do not add any descaling agents into the water | ||
through the holes of the | agents. |
| tank. |
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soleplate and stain the | You are not using the right type of | Perform a | ||
fabric. | water. |
| chapter "What type of water should be used?". | |
| Fabric fibers have accumulated in | Perform the | ||
| the holes of the soleplate and are | the soleplate with a damp sponge. Vacuum the | ||
| burning. |
| holes of the soleplate from time to time. | |
| Your fabric has not been rinsed | Make sure that your fabric is rinsed sufficiently | ||
| sufficiently or you have ironed a new | so as to remove any deposits of soap or | ||
| garment before washing it. | chemical products on new clothes. |
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The soleplate is dirty or | The temperature is set too high. | Clean the soleplate with a damp sponge and | ||
brown and is staining the |
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| lower the temperature. |
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fabric. |
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You are using starch. | Clean the soleplate with a damp sponge. | |||
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| Always spray starch onto the reverse side of the | |
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| fabric to be ironed. |
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There is little or no steam. | The water tank is empty. | Fill it. |
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| The | Clean the |
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| Your iron has a | Clean the | ||
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| cleaning iron operation. |
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| Your iron has been used dry for too | Perform the | ||
| long. |
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The soleplate is | You have used your iron on an | The | ||
scratched or damaged. | abrasive surface or it has been | soleplate (valid in USA and CANADA only) . | ||
| misused. |
| Please contact our consumer service depart- | |
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| ment at |
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Steam or water comes | The steam control lever is not set to | Set the steam control lever to | . | |
from the iron as you | the | position. |
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finish filling the tank. | The water tank is overfilled. | Never exceed the Max level . |
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The spray button does | The water tank is not filled enough. | Fill the water tank. |
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not spray water. |
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For all other problems or questions, please contact our Consumer Service Department at
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