Tefal ENVIRONMENT PROTECTION FIRST, 5-IFTHERE IS A PROBLEM, Problem, Solutions, Possible causes, If you have any problem or queries

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ENVIRONMENT PROTECTION FIRST !

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5-IF THERE IS A PROBLEM

Problem Possible causes Solutions

•Water drips from the holes in the soleplate.

•The chosen temperature is too low and does not allow for the formation of steam.

•You are using steam while the iron is not hot enough.

•You are using the Shot of Steam button too often.

•The steam flow is too high.

•You have stored the iron horizontally, without emptying it and without setting it to DRY.

•Set the thermostat in the coloured zone (from ●● to MAX).

•Wait until the thermostat light goes out.

•Wait a few seconds between each use of the button.

•Reduce the steam flow.

•See the section "Storing your iron".

• Brown streaks come through the	•	You are using chemical descaling	•	Do not add any descaling agents to
holes in the soleplate and stain		agents.		the water in the water tank.
the linen.				(see section “what water to use).
	•	You are using pure distilled/deminera-	•	Carry out a self-clean and use untreated
		lised or softened water.		tap-water.
	•	Fabric fibres have accumulated in the	•	Carry out a self-clean.
		holes of the soleplate and are burning.	•	Clean the soleplate with a non-metallic
				sponge.
	•	Your linen has not been rinsed sufficiently	•	Vacuum the holes of the soleplate
		or you have ironed a new garment before		from time to time.
		washing it.
• The soleplate is dirty or brown	•	You are using too high a temperature.	•	Clean the soleplate as indicated above.
and can stain the linen.				See the temperature table to correctly
				set the thermostat.
	•	Your linen has not been rinsed	• Clean the soleplate as indicated above.
		sufficiently or you have ironed a new		Always spray starch onto the reverse
		garment before washing it.		side of the fabric to be ironed.
• There is little or no steam.	•	The water tank is empty.	•	Fill it.
	•	The anti-calc valve is dirty.	•	Clean the anti-calc valve.
	•	Your iron has a build-up of scale.	•	Clean the anti-calc valve and carry out
				a self-clean.
	•	You iron has been used dry for too long.	•	Carry out a self-clean.
• The soleplate is scratched or	•	You have placed your iron flat on a	•	Always set your iron on its heel.
damaged.		metallic rest-plate.
• Water is running out of the tank	•	You have not closed the tank stopper	•	Make sure that the stopper is properly
filler hole.		properly.		closed and that the arrow points to
				the “closed padlock” symbol.
• Steam comes from the iron as	•	The steam control is not set to the	•	Check that the steam control is set to
you finish filling the tank.		DRY position.		the DRY position.
• The spray does not spray	•	The tank is empty.	•	Fill the tank.

If you have any problem or queries,please contact our Customer Relations team first for expert help and advice.