Tefal 5- IF THERE IS A PROBLEM, Problem, Solutions, .advice and, Customer our, team Relations, contact please, any have you If, Possible causes, queries, or problem

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5- IF THERE IS A PROBLEM

	Problem	Possible causes		Solutions
•	Water drips from the holes in the soleplate.	•	The chosen temperature is too low and does not allow for	•	Choose a program from 2 to 8 and wait for the light to go out.
			the formation of steam.	•	Wait a few seconds between each use of the button.
		•	You are using the Shot of Steam button too often.
		• You have stored the iron horizontally, without emptying it and without		•	See the section "Storing your iron".
			setting it to DRY.
•	Brown streaks come through the holes in the	•	You are using chemical descaling agents.	•	Do not add any descaling agents to the water in the water tank.
	soleplate and stain the linen.	•	You are using pure distilled/demineralised or softened water.	• See section “Types of water not to use”.
		•	Fabric fibres have accumulated in the holes of the soleplate and are	•	Carry out a self-clean.
			burning.	•	Clean the soleplate with a non-metallic sponge.
					Vacuum the holes of the soleplate from time to time.
		•	Your linen has not been rinsed sufficiently or you have ironed a new	•	Ensure linen is rinsed thoroughly to remove any soap deposits or
			garment before washing it.		chemicals on new garments which may be sucked up by the iron.
•	The soleplate is dirty or brown and can stain	•	Your are ironing with an inappropriate program (temperature too high).	•	Select the appropriate program.
	the linen.	•	You are using starch.	• Clean the soleplate as indicated above.
					Always spray starch onto the reverse side of the fabric to be ironed.
•	There is little or no steam.	•	The water tank is empty.	•	Fill it.
		•	The anti-calc valve is dirty.	•	Clean the anti-calc valve.
		•	Your iron has a build-up of scale.	•	Clean the anti-calc valve and carry out a self-clean.
		•	Your iron has been used dry for too long.	•	Carry out a self-clean.
				•	Wait for the soleplate to reach the correct temperature
•	The soleplate is scratched or damaged.	•	You have placed your iron flat on a metallic rest-plate or ironed over a	•	Always set your iron on its heel.
			zip.
•	Water is running out of the tank filler hole.	•	You have not closed the tank stopper properly.	•	Make sure that the stopper is properly closed and that the arrow
					points to the “closed padlock” symbol.
•	Steam or water come from the iron as you finish	•	The steam control is not set to the DRY position.	•	Check that the steam control is set to the DRY position.
	filling the tank.
•	The program selector has no effect.	•	The selection is already at one extreme of the range.	•	Operate the selctor in the opposite direction.
•	The spray does not spray	•	The tank is empty.	•	Fill the tank.