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WARRANTY
WARRANTY POLICY (02024G)
Teledyne Advanced Pollution Instrumentation (TAPI), a business unit of Teledyne
Instruments, Inc., provides that:
Prior to shipment, TAPI equipment is thoroughly inspected and tested. Should equipment
failure occur, TAPI assures its customers that prompt service and support will be available.
COVERAGE After the warranty period and throughout the equipment lifetime, TAPI stands ready to
provide on-site or in-plant service at reasonable rates similar to those of other manufacturers
in the industry. All maintenance and the first level of field troubleshooting are to be
performed by the customer.
NON-TAPI MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by TAPI is warranted and will be repaired to the
extent and according to the current terms and conditions of the respective equipment
manufacturer’s warranty.
Product Return All units or components returned to Teledyne API should be properly packed for
handling and returned freight prepaid to the nearest designated Service Center. After the
repair, the equipment will be returned, freight prepaid.
The complete Terms and Conditions of Sale can be reviewed at http://www.teledyne-
api.com/terms_and_conditions.asp
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and
packing instructions and Return Merchandise Authorization (RMA) procedures when
returning parts for repair or calibration may void your warranty. For anti-ESD
handling and packing instructions please refer to the manual, Fundamentals of ESD,
PN 04786, in its “Packing Components for Return to Teledyne API’s Customer
Service” section. The manual can be downloaded from our website at
http://www.teledyne-api.com under Help Center > Product Manuals in the Special
Manuals section. RMA procedures are under Help Center > Return Authorization.