Telex Stratus 50 manual Customer Service

CUSTOMER SERVICE

For information or technical assistance, call, write, or email Telex at:

Customer Service Department

Telex Communications, Inc.

12000 Portland Ave. So.

Burnsville, MN 55337 U.S.A.

(952)884-4051 www.telex.com/aircraft

When returning equipment for repair, please enclose an explanation of the problem. And, if the equipment is covered under warranty, please enclose a copy of your proof of purchase. The equipment must be accompanied by documentation stating your name, return address, and telephone number.

Return equipment for factory repair to:

Customer Service Department

Telex Communications, Inc.

1720 East 14th St.

Glencoe, MN 55336 U.S.A.

(320) 864-3177

Warranty Repairs - If in warranty, no charge will be made for the repairs. Equipment being returned for warranty repair must be sent prepaid and will be returned prepaid.

Non-warranty Repairs - Equipment that is not under warranty must be sent postage prepaid to Telex. If requested, an estimate of repair costs will be issued prior to service. Once you approve repair, and repair of equipment is completed, the equipment will be returned on a collect on delivery basis. Collect charges may be avoided by sending a signed check for payment in full along with your signed estimate approval form (the estimate includes the shipping charge).

		Telex Warranty Term Lengths
	1	3	12	24	60	Other
	Month	Months	Months	Months	Months
AVIATION
Stratus 50 Digital					X
Note: Subject to change without notice.

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