Troubleshooting

Problem

Possible Cause

Prevention/Cure

 

 

 

Burner will not

Electrode and burner are wet.

Wipe dry with cloth.

light using

 

 

ignitor.

Electrode cracked or broken,

Replace electrode.

 

"sparks at crack".

 

 

Wire is loose or disconnected.

Reconnect or replace ignitor wire.

 

Wire is shorting (sparking)

Reconnect or replace ignitor wire.

 

between ignitor and electrode.

 

 

Bad ignitor.

Replace ignitor.

 

 

 

Burner will not

No gas flow.

Check gas source.

match light.

 

 

 

Obstruction of gas flow.

Clear burner.

 

Does valve cap stay down.

Replace with Thermos parts.

 

Disengagement of burner to

Check steps in assembly

 

valve.

instructions.

 

 

 

Flames blow out.

High or gusting winds.

Turn front of grill to face wind or

 

 

increase flame height.

 

 

 

Flashback (fire in

Burner is blocked.

Clean burner.

burner tube)

 

 

 

 

 

26 • Grill2Go

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Thermos 465611003, 465621303 manual Light using Ignitor, Match light, Flames blow out, Flashback fire