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7.0 TROUBLESHOOTING
Distorted or unnatural sound can indicate poor connections, defective electronics, damaged source material or speaker failure. If only one of your speakers has poor sound quality, check the speaker wire and audio connections.
If you hear obvious distortion from the speakers Immediately lower the volume level of your amplifier. Those sounds often indicate that either the amplifier or the speaker is being over driven and damage can result in playing your source material at high volume levels for prolonged periods of time. You should also avoid using extreme amounts of equalization.
8.0 WARRANTY
All of our products have been produced and tested with care and precision to give
All passive components are guaranteed for a period of five years from the date of purchase from an authorized Tannoy dealer subject to the absence of evidence of misuse, overload or accidental damage.
All active and electronic components are guaranteed for a period of one year from the date of purchase from an authorized Tannoy dealer subject to the absence of, or evidence of, misuse, overload or accidental damage.
If at any time during this warranty period the equipment proves to be defective for any reason other than accident, misuse, neglect, unauthorized modification or fair wear and tear, we will repair any such manufacturing defect or, at our option, replace it without charge for labour, parts or return carriage.
If you suspect a problem with a Tannoy product then, in the first instance, discuss it with your Tannoy dealer. If you require further assistance then we ask that you deal directly with your local Tannoy distributor.
For spares and service in NORTH AMERICA only:
Contact: Customer Service Manager inquiries@tannoyna.com Telephone: 519.745.1158
DO NOT SHIP ANY PRODUCT TO TANNOY WITHOUT PREVIOUS AUTHORIZATION
For spares and service OUTSIDE of NORTH AMERICA only:
Contact: Customer Service Manager enquiries@tannoy.com Telephone: +44 (0) 1236 420199
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