TROUBLESHOOTING & CUSTOMER SUPPORT
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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Water spills out from Water | Water Reservoir is already | Do not try to add any more | |
Reservoir fill hole when | full. | water. | |
adding water. |
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Water Reservoir is too hot to | Allow more cooling time | ||
| |||
| be refilled. | before refilling. | |
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| Fill Water Reservoir more | |
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| slowly. Be sure to utilize the | |
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| provided Measuring Cup and | |
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| Water Funnel to refill the | |
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| unit. | |
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| |
Accessories do not stay | Accessories are not being | Review steps for proper | |
firmly attached to Steam | properly installed. | installation of accessories on | |
Nozzle. |
| page 7 of this manual. | |
|
| Check to ensure that | |
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| accessories are installed | |
|
| correctly. | |
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| |
| Accessories or Steam Nozzle | Contact our Customer | |
| is damaged or otherwise | Service Department for | |
| incorrect. | assistance. | |
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CUSTOMER SUPPORT
For problems with your Fabric Steamer, please refer to the troubleshooting solutions located on pages 12 & 13 of this manual. Additional inquiries should be directed to our Customer Support services through our Web site, www.steamfast.com, on the Service Request Web page.
If you do not have internet access, you may also contact our Customer Support Department by telephone, at (800)
NOTE: In order for our customer service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:
•Purchase information (where and when you purchased this product)
•Product Serial Number
Top Innovations, Inc. | 13 |
