Topcom 3900 manual Trouble Shooting, Topcom Warranty, Warranty Period, Warranty Handling

Butler 3900/Twin/Triple/Quattro

11. TROUBLE SHOOTING

Symptom		Possible cause	Solution
No display		Batteries uncharged	Check the position of the
			batteries
			Recharge the batteries
No tone		Telephone cord badly	Check the telephone cord
		connected	connection
		The line is occupied by another	Wait until the other handset
		handset	hangs up
The icon	flashes	Handset out of range	Bring the handset closer to the
			base
		The base has no power supply	Check the mains connection to
			the base
Base or handset do not		The ringing volume is zero or	Adjust the ringing volume
ring		low
Tone is good, but there		The dialling mode is wrong	Adjust the dialling mode
is no communication			(pulse/tone)
Not possible to transfer		The FLASH time is too short	Set the unit to longer flash time
a call on PABX
Telephone does not		Manipulation error	Remove the batteries and put
react when pressing the			them back in place
keys

12. TOPCOM WARRANTY

12.1 WARRANTY PERIOD

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated.

12.2 WARRANTY HANDLING

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge.

ENGLISH

Butler 3900/Twin/Triple/Quattro 25