TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.

SYMPTOMS

POSSIBLE SOLUTIONS

Make sure the power cord is plugged in. TV does not • Try another AC outlet.

operate

• Power is off; check fuse or circuit breaker.

 

• Unplug unit for an hour, then plug it back in.

 

 

 

 

• Station or CATV experiencing problems;

Poor sound

tune to another station.

• Check sound adjustments (VOLUME and

or no sound

MUTE).

 

 

• Check for sources of possible interference.

 

 

 

 

• Station or CATV experiencing problems; tune

 

to another station.

 

• Make sure channels are set into memory.

Poor picture

• Check antenna or CATV connections; adjust

or no picture

antenna.

 

• Check for sources of possible interference.

 

• Check picture control adjustments.

 

• Press CAP/TEXT to turn off the Closed

 

Caption mode.

 

 

 

Poor

• Station or CATV experiencing problems; tune

to another station.

reception on

• Make sure channels are set into memory.

some

• Station is weak; adjust antenna to receive

channels

desired station.

 

• Check for sources of possible interference.

 

 

 

• Station or CATV experiencing problems; tune

Poor color or

to another station.

• Make sure channels are set into memory.

no color

• Check picture control adjustments.

 

 

• Check antenna or CATV connection. Adjust

 

antenna.

 

 

 

Picture

• Station or CATV experiencing problems; tune

to another station.

wobbles or

• Make sure channels are set into memory.

drifts

• CATV company is scrambling signal.

 

• Adjust antenna.

 

SYMPTOMS

POSSIBLE SOLUTIONS

 

 

 

 

 

• Check all CATV connections.

 

No CATV

• Set TV/CABLE menu option to the CABLE

 

mode.

 

reception

 

• Station or CATV system problems; try

 

 

 

 

another station.

 

Horizontal or

• Check antenna connections; reorient antenna.

 

diagonal bars

 

on screen

• Check for sources of possible interference.

 

 

 

 

 

 

No reception

• Make sure TV/CABLE menu option is in the

 

above

appropriate mode.

 

• If using antenna, check UHF antenna

 

channel 13

 

connections.

 

 

 

 

 

 

 

• Batteries are weak, dead or inserted

 

 

incorrectly.

 

No Remote

• Remote is out of range; move closer to TV

 

(within 15 feet).

 

operation

• Make sure Remote is aimed at sensor.

 

 

• Confirm there are no obstructions between

 

 

the Remote and the TV.

 

 

• Make sure the power cord is plugged in.

 

 

 

 

TV shuts off

• No broadcast on station tuned.

 

• Sleep Timer is set.

 

 

• Power interrupted.

 

 

 

 

 

• TV station experiencing problems or program

 

Closed -

tuned is not closed captioned. Try another

 

channel.

 

Caption is not

• Check CATV connection or VHF/UHF

 

activated

antenna, reposition or rotate antenna.

 

 

• Press CAP/TEXT to turn on the closed caption

 

 

decoder.

 

 

 

 

Black box on

• Press CAP/TEXT to turn off the Closed

 

screen

Caption mode.

 

 

 

 

Display is not

 

 

shown in

• Select proper language in the menu options.

 

your language

 

 

 

 

SPECIFICATIONS

AC Power Input:

120V, 60Hz

AC Power Consumption:

90 Watts

Picture Tube:

Type 20 (508mm diagonal)

Audio Power Output Rating:

2.5 + 2.5 Watts

Speaker:

2 inches (51mm) x 4-11/16 inches (119 mm) Full Range, 8 ohm x 2

Tuner Type:

181 Channel, Quartz PLL Frequency Synthesized

Remote Control:

Infrared, Direct Access, 2 x AAA batteries (supplied)

Receiving Channels:

VHF

2-13

 

UHF

14-69

 

CATV

01-97 (5A)-(A-3)

 

 

98-99 (A-2)-(A-1)

 

 

14-22 (A)-(I)

 

 

23-36 (J)-(W)

 

 

37-65 (AA)-(FFF)

Antenna Input Impedance:

 

66-125 (GGG)-(125)

75 Ohm (VHF/UHF) Coaxial Input

Input:

Video: 1.0 Vp-p 75 ohm

Dimensions:

Audio: 300 mV, 47k ohm

Width: 23-1/4 inches (590mm)

 

Height: 17-9/16 inches (446.5mm)

Weight:

Depth: 19-3/8 inches (492mm)

46.3 Ibs (21.0 kg)

ACCESSORY

Remote Control with two size “AAA” batteries

Design and specifications are subject to change without notice.

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Toshiba 20A43 manual Troubleshooting Guide, Specifications, Symptoms Possible Solutions