Troubleshooting, Antenna, Control sensor in the TV | Toshiba 27HL85

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom	Solution
TV will not turn on	¥	Make sure the power cord is plugged in, then press POWER.
	¥	Make sure the appropriate device mode on the remote control is
		selected.
	¥	The remote control batteries may be dead. Replace the batteries.

No picture, no sound	¥	Check the antenna/cable connections.

No sound, picture OK	¥	The sound may be muted. Press VOLUME.
	¥	The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK	¥	Check the antenna connections.
	¥	The station may have broadcast difficulties. Try another channel.
	¥	Adjust the PICTURE menu.

Poor reception of broadcast channels	¥	The station may have broadcast difficulties. Try another channel.
	¥	Check the antenna connections.
	¥	If you are using a VCR, make sure the TV/VCR button is set
		correctly.

Cannot receive above channel 13	¥	Make sure the TV/CABLE switch is set to the mode that
		corresponds with the signal source type (cable company or outside
		antenna).

Black box appears on the screen	¥	The closed caption feature may be set to one of the Text modes (T1,
		T2, T3, or T4). Turn closed captioning OFF.

Unable to select a certain channel	¥	The channel may be locked with the CH LOCK feature, or erased
		with the ADD/ERASE feature.

Multiple images	¥	The station may have broadcast difficulties. Try another channel.
	¥	Antenna reception may be poor. Use a highly directional outdoor
		antenna.

Poor color or no color	¥	The station may have broadcast difficulties. Try another channel.
	¥	Adjust the TINT and/or COLOR in the PICTURE menu.

No stereo or SAP sound from a	¥	Make sure the MTS feature is set properly.
known MTS broadcast

The remote control does not operate	¥	Make sure the appropriate device mode is selected.
	¥	Remove all obstructions between the remote control and the remote
		control sensor in the TV.
	¥	The remote control batteries may be dead. Replace the batteries.

Cannot access signal input sources	¥	Check the VIDEO LOCK feature.
(Video1, Video2,
ColorStream HD, HDMI)
and/or Channels 3 and 4.

Appendix

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Toshiba 27HL85 Troubleshooting, Antenna, Black box appears on the screen, T2, T3, or T4. Turn closed captioning OFF

Contents

27HL85 Safety Precautions Dear Customer Important Safety Instructions Installation Service Care cont. from previous column Important notes about your LCD TV Introduction Supplied accessories Check that you have the accessories and items shownIntroduction Welcome to Toshiba Exploring your new TV VIDEO-2 Connecting an antenna or cable TV Connecting your TVChannels Connecting a VCR Connecting a cable converter box and VCR Connecting a DVD player or satellite receiver and a VCR For Hdmi or DVI connection, see TV upper back panel TV lower back panel From DTV Antenna Connecting two VCRs Connecting a camcorder Connecting an HDMIª or a DVI device to the Hdmi input ¥ one Hdmi cable type a connector¥ one HDMIÐtoÐDVI adapter cable Hdmi type a connector ¥ one pair of standard analog audio cables Using the remote control Preparing the remote control for useInstalling the remote control batteries Remote control effective range Remote control codes For future reference, write down the codes you used Remote control codes Setting Your UsingtheTVÕs Features Appendix Index Remote Control function key chart CLEAR/EXIT Learning about the remote control Setting up your TV Learning about the menu system Changing the on-screen display language Press x or to display your desired language Programming channels automatically Adding channels to the TVÕs memoryPress z to select CH Program Changing channels Adding and erasing channels manually Using the TVÕs features Adjusting the channel settingsSwitching between two channels using Channel Return Programming your favorite channels Connecting Labeling channels Viewing the wide-screen picture formats Selecting the picture size TheaterWide 1 picture size For 43 format programs ¥ None of the picture is hidden Adjusting the Picture Position Press MENU, and then press x or until the SET UPPress y or z to highlight the item you want to adjust Press x or to adjust the settings as required Setting the Hdmi audio mode Using the Auto Aspect featurePress y or z to highlight Auto Aspect Press x or to select on Using the gray screen function Selecting the gray level of the side panelsTo turn on the gray screen function To turn off the gray screen function Select OFF in above Using the Locks menu Using the V-CHIP menuEntering the PIN code If you cannot remember your PIN code OFF To release your setting Unlock TV Rating Independent rating system for broadcastersTV Rating menu appears Press z or y to select an item Repeat steps 2 and 3 to set the next item Mpaa Rating Independent rating system for movies Chip menu Unlocking programs temporarily Locking channelsRepeat steps 2 and 3 for other channels Repeat for other channels Locking the video inputs Changing the PIN code Adjusting the picture Selecting the picture modeAdjusting the back light feature Press x or to select the mode you prefer Adjusting the picture quality Using the Black stretch feature Using the Mpeg NR feature Using the CableClear¨ DNR featurePress x or to select LOW, MIDDLE, HIGH, or OFF Press x or to select LOW, MIDDLE, HIGH, or Auto Selecting the color temperature Selecting the cinema mode Selecting the video input source Labeling the video input sources Press x or to highlight C1-C4 or T1-T4 Using the closed caption feature¥ To view text, highlight T1, T2, T3, or T4 Setting the sleep timer Setting the on timer Muting the sound Adjusting the soundSelecting stereo/SAP broadcasts Using the WOWª surround sound feature Using the StableSound¨ feature Adjusting the sound qualityTo turn off the StableSound feature Select OFF in above Understanding the last mode memory feature Understanding the auto power off featureDisplaying on-screen information Specifications Appendix Troubleshooting AntennaBlack box appears on the screen T2, T3, or T4. Turn closed captioning OFF Limited United States Warranty Limited Canada Warranty Index Channel programming Toshiba ELECTROMEX, S.A. DE C.V