96 Troubleshooting

Picture problems

Factory Defaults procedure, see “Resetting Factory Defaults” on
page 50.

Onscreen Demo Pop-up

If your TV is displaying a Demo pop-up screen, reset the Store /
Home mode setting to Home. For more information see
“Installation setup selection” on page 45.

TV will not turn on.

Ensure the power cord is plugged in properly, and then press the
POWER button. Ensure the TV is plugged into a working AC
power outlet by plugging another device into the AC power outlet to
verify the AC power outlet is working.
Replace the batteries in the remote control, see “Installing batteries”
on page 35.
Try the control panel buttons on the TV.
Picture problems

General picture problems.

Check the antenna/cable connections, see “Connecting Your TV”
on page 23.
Press the INPUT button on the remote control or on the TV and
select a valid video input source, see “Selecting the video input
source” on page 51. If no device is connected to an input on the TV, no
picture appears when you select that particular input source. For
device connection details, see “Connecting Your TV” on page 23.
Antenna reception may be poor. Use a highly directional outdoor
antenna (if applicable).
The station may be having broadcast difculties. Try another
channel.
Adjust the picture quality, see “Using the advanced picture settings”
on page 91.

Picture size changes by itself or when the TV is turned OFF and

back ON.

Turn the Auto Aspect feature of the TV to OFF. see “Using the
advanced picture settings” on page 91.

Cannot select external video sources.

If you cannot view signals from external devices connected to
VIDEO, ColorStreamTM HD, HDMI 1, or HDMI 2, ensure that the
Input Lock is set to Off, see “Using the input lock feature” on page 75.