98 Troubleshooting

Channel tuning problems

If you hear no sound, try setting the MTS feature to Stereo mode,
see “Selecting stereo/SAP broadcasts” on page 71.
If you are not receiving a second audio program from a known SAP
source, make sure the MTS feature is set to SAP mode, see
“Selecting stereo/SAP broadcasts” on page 71.
If you hear audio that seems incorrect for the program you are
watching (such as music or a foreign language), the SAP mode may
be on. Set the MTS feature to Stereo mode, see “Selecting stereo/
SAP broadcasts” on page 71.
Remote control problems
Remove all obstructions between the remote control and the TV.
Replace the remote control’s batteries, see “Installing batteries” on
page 35.
Your TV’s remote control may not operate certain features on your
external devices. Refer to the User’s Guide for your other device to
determine its available features. If your TV remote control does not
operate a specic feature on another device, use the remote control
that came with the device, see “Learning about the remote control”
on page 38.
If the TV still does not act as expected, perform the Reset Factory
Defaults procedure, see “Resetting Factory Defaults” on page 50.
Channel tuning problems
The Auto Tuning feature may have erased the channel from
memory. Add the channel to the channel memory, see “Storing
channels in memory (optional)” on page 46.
The Lock feature may have blocked the channel. Unblock the
channel, see “Locking channels” on page 75.
If you cannot tune digital channels, check the antenna conguration.
If the problem persists, clear all channels from the channel list and
reprogram channels into memory, see “Storing channels in memory
(optional)” on page 46. For additional information, see “TV stops
responding to controls.” on page 95. If the problem persists, use the
Reset Factory Defaults procedure, see “Resetting Factory Defaults”
on page 50.