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If Something Goes Wrong

Resolving a hardware conflict

manual eject button. This button is in the small hole next to the disc eject button on the right side of the computer.

Some discs run correctly, but others do not.

If the problem is with an application CD-ROM, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.

The color of the materials used to make the disc can affect its reliability. Silver-colored CD-ROMs are the most reliable, followed by gold-colored CD-ROM. Green-colored CD- ROMs are the least reliable.

WinDVD problems: general issues

WinDVDTM has been configured to provide optimum performance and quality based upon your system’s available resources. Changes made to the system or its configuration may impact the playback performance of the WinDVD player.

WinDVD controls are disabled.

Controls may be grayed out by commands on the DVD disc. For example, it is common for DVD movie titles to disable fast-forward and rewind during the legal notices at the beginning of a movie.

Playback performance is poor.

Make sure your system’s A/C adaptor is plugged in and the system’s power setting is on full.

The Root or Title menu does not open.

Most DVD titles have one or both of the “Root” and “Title” menus. If one menu button appears to do nothing, try the other menu button.

WinDVD performance decreases after making a system change.

DVD playback performance is dependent upon several system resources. Changes to these system resources caused,