Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.
Symptom | Solution | |
TV will not turn on | • | Make sure the power cord is plugged in, then press POWER. |
| • | The remote control batteries may be dead. Replace the batteries. |
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No picture, no sound | • | Check the antenna/cable connections. |
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No sound, picture OK | • The sound may be muted. Press VOLUME. | |
| • | The station may have broadcast difficulties. Try another channel. |
| • Make sure the SPEAKERS function in AUDIO menu is set properly. | |
| • Make sure “STEREO” is selected (page 53). | |
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Poor picture, sound OK | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the PICTURE menu. | |
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Poor reception of broadcast channels | • | The station may have broadcast difficulties. Try another channel. |
| • | Check the antenna connections. |
| • | If you are using a VCR, make sure the TV/VCR button is set |
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| correctly. |
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Cannot receive above channel 13 | • | Make sure the TV/CABLE switch is set to the mode that |
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| corresponds with the signal source type (cable company or outside |
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| antenna). |
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Black box appears on the screen | • The closed caption feature may be set to one of the Text modes (T1, | |
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| T2, T3, or T4). Turn closed captioning OFF. |
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Unable to select a certain channel | • The channel may be locked out with the CH LOCK feature, or | |
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| erased with the ADD/ERASE feature. |
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Multiple images | • | The station may have broadcast difficulties. Try another channel. |
| • | Antenna reception may be poor. Use a highly directional outdoor |
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| antenna. |
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Poor color or no color | • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the TINT and/or COLOR in the PICTURE menu. | |
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No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. |
known MTS broadcast |
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The remote control does not operate | • | Check whether the appropriate device mode is selected. |
| • | Remove all obstructions between the remote control and the remote |
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| control sensor in the TV. |
| • | The remote control batteries may be dead. Replace the batteries. |
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Cannot access signal input sources | • Check the VIDEO LOCK feature. | |
(Video1, Video2, Video3, |
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ColorStream HD1/HD2, HDMI) and/or Channels 3 and 4.
Introduction |
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Connecting | yourTV |
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Usingthe | RemoteControl |
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Settingup | yourTV |
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UsingtheTV’s | Features |
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Appendix |
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Index |
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59
(E) 46H84 51H84 57H84 65H84