Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom

Solution

TV will not turn on

Make sure the power cord is plugged in, then press POWER.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

Check the antenna/cable connections.

 

 

No sound, picture OK

• The sound may be muted. Press VOLUME.

 

The station may have broadcast difficulties. Try another channel.

 

• Make sure the SPEAKERS function in AUDIO menu is set properly.

 

• Make sure “STEREO” is selected (page 53).

 

 

 

Poor picture, sound OK

Check the antenna connections.

 

The station may have broadcast difficulties. Try another channel.

 

• Adjust the PICTURE menu.

 

 

 

Poor reception of broadcast channels

The station may have broadcast difficulties. Try another channel.

 

Check the antenna connections.

 

If you are using a VCR, make sure the TV/VCR button is set

 

 

correctly.

 

 

 

Cannot receive above channel 13

Make sure the TV/CABLE switch is set to the mode that

 

 

corresponds with the signal source type (cable company or outside

 

 

antenna).

 

 

Black box appears on the screen

• The closed caption feature may be set to one of the Text modes (T1,

 

 

T2, T3, or T4). Turn closed captioning OFF.

 

 

Unable to select a certain channel

• The channel may be locked out with the CH LOCK feature, or

 

 

erased with the ADD/ERASE feature.

 

 

 

Multiple images

The station may have broadcast difficulties. Try another channel.

 

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

 

 

 

Poor color or no color

The station may have broadcast difficulties. Try another channel.

 

• Adjust the TINT and/or COLOR in the PICTURE menu.

 

 

 

No stereo or SAP sound from a

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

 

 

 

The remote control does not operate

Check whether the appropriate device mode is selected.

 

Remove all obstructions between the remote control and the remote

 

 

control sensor in the TV.

 

The remote control batteries may be dead. Replace the batteries.

 

 

Cannot access signal input sources

• Check the VIDEO LOCK feature.

(Video1, Video2, Video3,

 

 

ColorStream HD1/HD2, HDMI) and/or Channels 3 and 4.

Introduction

 

 

 

 

 

Connecting

yourTV

 

 

 

 

Usingthe

RemoteControl

 

 

 

 

Settingup

yourTV

 

 

 

 

UsingtheTV’s

Features

 

 

 

 

Appendix

 

 

 

 

 

Index

 

 

 

59

(E) 46H84 51H84 57H84 65H84

Page 59
Image 59
Toshiba 65H84, 57H84C, 51H84C, 46H84C owner manual Troubleshooting

65H84, 51H84C, 46H84C, 51H84, 57H84C specifications

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Overall, the Toshiba H84 series, including models 57H84C, 51H84, 46H84C, 51H84C, and 65H84, offers a remarkable blend of advanced technology, versatile connectivity, and aesthetic appeal, creating a high-quality viewing experience that caters to the demands of contemporary audiences. Whether used for gaming, streaming, or traditional media consumption, the H84 series promises an impressive performance that can meet the expectations of the modern viewer.