Questions and Answers
Below are the answers to some of the most common queries.
English
Q | Why is there no sound or picture? | |
A | Check the television is not in standby mode. | |
Check the mains plug and all mains connections. | ||
Q | Why is there unusual sound or no sound when in DTV | |
| mode? |
|
A | Press | to ensure the hard of hearing option |
has not been selected. | ||
Q | Why doesn’t the video/DVD being played show on screen? | |
A | Make sure the VCR or DVD player is connected | |
to the television, then select the correct input by | ||
pressing . |
| |
Q | Why is there a good video picture but no sound? | |
A | Check all lead connections. | |
Q | Why is there a picture but no sound? | |
A | Check the volume has not been turned down or that | |
sound mute has not been selected. | ||
Q | Why is the VCR/DVD picture in black and white? | |
A | Check the correct input has been chosen, | |
or AV. |
| |
Q | What else can cause a poor picture? | |
A | Interference or a weak signal. Try a different television | |
station. Analogue Manual Scan may help. | ||
Q | Why doesn’t the remote control work? | |
A | Check the batteries, they may be dead or inserted | |
incorrectly. |
| |
Q | Why are there problems with analogue text? |
Good performance of text depends on a good strong broadcast signal. This normally requires a roof or loft A aerial. If the text is unreadable or garbled, check the aerial. Go to the main index page of the text service
and look for the User Guide. This will explain the basic operation of text in some detail.
Q | Why is there a message permanently on the screen? | |
A | Remove it by pressing | . |
Q | Why are the four coloured text numbers visible but no text? | ||
A | Text has been selected whilst viewing an external | ||
source i.e. DVD or VCR. No text will appear on | |||
the screen or a message stating no information is | |||
available may be displayed. Select a broadcasting | |||
| channel and press |
| to access. |
|
|
Q | Why don't the devices connected via HDMI operate |
| |
| properly? |
Make sure to use cables with the HDMI logo
A Some early. HDMI equipment may not work properly with the latest HDMI TV products due to the adoption of new standards.
HDMI, the HDMI logo, and
are trademarks or registered trademarks of HDMI Licensing, LLC.
Q | Why, when digital subtitles have been selected, do they not | ||
show on screen? | |||
|
|
| |
A | Subtitles are not currently being transmitted by the | ||
broadcaster. | |||
Q | Why is there no digital text service? | ||
A | The digital programme being viewed is not | ||
programme.broadcasting digital text. Try another digital | |||
Q | When you forget the | ||
A | Use the universal password which is 1276. | ||
Q | Why does the TV turn off by itself? | ||
A | After roughly 15 minutes without an input video signal | ||
in TV mode, the set will turn off to save power. | |||
Q | Does this TV support the DPMS? | ||
| This set is equipped with a function for saving | ||
A | energy which supports the VESA Display Power | ||
Management Signaling (DPMS) standard. This means | |||
that the monitor must be connected to a computer | |||
which supports VESA DPMS. To exit DPMS mode, | |||
| press |
| button on the remote control to wake up the |
|
| ||
Q | TV. | ||
Why does some | |||
| symbols? | ||
A | Please make sure your “Country” setting is correct. |
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