Symptom

Point to check (Cause)

Solution

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

 

 

Transmission speed is incorrect.

Send data at correct transmission

 

 

 

 

speed.

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

 

 

Serial interface cable is connected.

Disconnect the RS-232C cable from

 

The printer cannot

(GH20 only)

 

the printer.

 

The printer is

communicating via

Terminate the wireless communication

 

communicate via USB.

wireless

communication.

 

 

 

(GH30/GH40 only)

 

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

 

The printer cannot

The interface cable is not connected

Completely connect the interface

 

properly.

 

cable.

 

communicate via serial

 

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

interface (GH20 only)

 

 

 

 

 

Transmission speed is incorrect.

Send data at correct transmission

 

 

 

 

speed.

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

 

 

Distance to the host is too far.

Bring the printer close to the host

 

The printer cannot

 

 

within 3 m.

 

The printer is used in a location

Avoid such location.

 

communicate via

where it is subjected to noise or

 

 

Bluetooth.

interference.

 

 

 

(GH30 only)

The printer address is not correctly

Correctly set the print address on the

 

 

set on the host.

 

host.

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

 

 

Distance to the host is too far.

Bring the printer within a wireless

 

 

 

 

coverage area.

 

 

Obstacles block the radio wave.

Use the printer in a location with no

 

The printer cannot

 

 

obstacles.

 

The printer is used in a location

Avoid such location.

 

communicate via wireless

where it is subjected to noise or

 

 

LAN.

interference.

 

 

 

(GH40 only)

The printer address is not correctly

Correctly set the print address on the

 

 

set on the host.

 

host

 

 

Channel setting for the access point

Avoid using a channel which interferes

 

 

or host is incorrect.

with adjacent access points.

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

 

 

The print head is dirty.

Clean the print head.

 

 

 

 

 

 

The media is not loaded properly.

Load the media properly.

 

Printout is too light.

 

 

 

Deteriorated media is used.

Load a new media roll.

 

 

 

 

 

 

The media is not a TOSHIBA TEC

Use TOSHIBA TEC approved media.

 

 

approved one

 

 

 

The printer received print

The STATUS lamp is lit or blinking.

Clear the error

 

 

 

 

 

data but does not print.

The media is not loaded properly.

Load the media properly.

 

 

 

 

 

Page 23
Image 23
Toshiba B-EP4DL, B-EP2DL owner manual Lan

B-EP2DL, B-EP4DL specifications

The Toshiba B-EP4DL is a compact and efficient thermal transfer label printer that offers exceptional performance and versatility for various labeling needs. Designed for high-volume applications, this printer is ideal for retail, logistics, and manufacturing environments where durability and reliability are essential.

One of the standout features of the B-EP4DL is its robust design, which allows it to withstand the rigors of demanding work environments. Its compact size makes it easy to integrate into existing workflows, and it can be easily mounted on shelves or vehicles, making it a mobile solution for on-the-go printing needs. The printer's lightweight structure and ergonomic design ensure that it can be operated comfortably in various positions.

The B-EP4DL employs advanced thermal transfer printing technology, ensuring high-quality and precise label printing at fast speeds. It supports a maximum resolution of up to 203 dpi and can print up to 4 inches per second. This high speed and resolution make it suitable for producing clear and scannable barcodes, text, and graphics, which is essential for inventory management and shipping processes.

Another key characteristic of the B-EP4DL is its connectivity options. The printer supports multiple connectivity interfaces, including USB, Bluetooth, and Ethernet, allowing for seamless integration into any network infrastructure. This flexibility means that users can easily connect the printer to desktop computers, mobile devices, or other peripherals, enhancing productivity and workflow efficiency.

Additionally, the B-EP4DL is designed with user-friendliness in mind. Its simple and intuitive operation, along with easy access to the printer mechanisms, simplifies maintenance and reduces downtime. The printer is equipped with an LCD display that provides real-time status updates and alerts, enabling users to monitor printing processes effectively.

Power efficiency is another important aspect of the B-EP4DL. It is designed to consume less energy while delivering high-performance output, making it not only cost-effective but also environmentally friendly. Furthermore, the printer’s long-lasting components and minimal maintenance requirements contribute to a lower total cost of ownership.

Overall, the Toshiba B-EP4DL stands out as a reliable, feature-rich printer that meets the demands of modern labeling applications. Its combination of durability, speed, connectivity, and user-friendly design makes it a preferred choice in various industries where efficiency and high-quality output are critical.