3.11Error Codes and Description 3 Diagnostic Programs

Satellite/Satellite Pro/C650/C655 Maintenance Manual
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3.11 Error Codes and description

The format of ‘Error Code’ is ‘ddxxee’, and ‘dd’ is the device ID (1~2 chars), ‘xx’ is test function

ID of device (2 chars), ‘ee’ is the error code of device (2 chars); the range of error code is from 01

to 99 in each device (the common error codes in all device are set to 99 and spanned).

Device Error
Code Description Cause Action
ddxx ee Common Error
94 Interactive Mode Needed The test is not under interactive
mode. Check whether the interactive test
mode is adopted.
01xx CPU
01
CPU General Function
Error The CPU General Function
register is damaged. Replace the CPU.
02 CPU Arithmetic Error The CPU Arithmetic Register is
damaged. As above.
03 CPU Logic Error The CPU Logic Register is
damaged. As above.
04 CPU Type Error The CPU Type is not
supportable. Check whether the CPU is Intel
CPU.
05 CPU Speed Error The CPU speed differs from the
expected value. Check the CPU speed and the set
expected speed.
06
NPU General Function
Error The NPU arithmetic unit is
damaged. Replace the CPU.
07 NPU Interrupt Error The NPU is damaged. As above.
08 CPU Information Error Information of the CPU cannot
be acquired. Check whether the CPU is Intel
CPU.
09 Protected Instruction Error The CPU is damaged. Replace the CPU.
21 MMX Test Error The CPU MMX register is
damaged. Replace the CPU.
02xx Memory
01 Read Error The ROM BIOS has Physical
problems. Test this unit on multiple
machines.
02 Write-Protect Error The ROM BIOS has Physical
problems. As above.
03
Base Memory Error
Address
The test pattern read out from the
base memory is different from
the one that has been written in
this address.
Test this memory chip on
multiple machines.