Toshiba C660, C660D Where to write

Troubleshooting

■Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit http:/www.toshiba-europe.comon the Internet.

User’s Manual

8-16

Contents

C660/C660D Table of Contents Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes HW Setup Chapter 8 Troubleshooting Page Copyright Disclaimer Trademarks EU Declaration of Conformity Video Standard notice Following information is only valid for EU-memberStates: Disposing of the computer and the computer's batteries REACH - Compliance Statement Following information is only for Turkey: GOST Optical disc drive safety instructions HITACHI-LGData Storage, Inc TOSHIBA SAMSUNG STORAGE TECHNOLOGY Precautions Preface Conventions Icons Keys ENTER Key operation CTRL Terminology HDD or Hard disk drive General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage Mobile phones Instruction Manual for Safety and Comfort Getting Started Equipment checklist Getting Started Connecting the AC adaptor ■Always use the TOSHIBA AC adaptor that was included with your ■Do not use a 3-pinto 2-pinconversion plug Page Opening the display The display panel can be opened to a wide range of angles for optimal viewing ■Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage ■Do not press or push on the display panel Turning on the power ■After you turn on the power for the first time, do not turn it off until you Starting up for the first time ■ Volume cannot be adjusted during Windows Setup 1. Open the display panel Shut Down Mode Sleep Mode Benefits of Sleep Mode Executing Sleep Mode Hibernation Mode Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode System Recovery Options and Restoring the pre-installedsoftware Restoring the pre-installedsoftware Creating Optical Recovery Discs This section describes how to create Recovery Discs ■Be sure to connect the AC adaptor when you create Recovery Discs Be sure to close all other software programs except the Recovery Media Creator ■Operate the computer at full power Restoring the pre-installedsoftware from the Recovery hard disk drive ESC 1.Turn off your computer Turn on the computer and when the TOSHIBA screen appears repeatedly press the Next Restoring the pre-installedsoftware from your created Recovery Discs When the sound mute feature has been activated by pressing the TOSHIBA Leading Innovation F12 key Use the up and down cursor keys to select the The Grand Tour Legal Footnote (Non-applicableIcons) Front with the display closed Left side Right side Back Underside Battery pack when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 6, Power and Power-UpModes Front with the display open Web Camera such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add Web Camera LED Microphone Indicators Keyboard indicators CAPS LOCK NUM LOCK Optical disc drive CDs DVDs AC adaptor Page Hardware, Utilities and Options Hardware Processor Legal Footnote (CPU) Memory Legal Footnote (Memory (Main System)) Power Legal Footnote (Battery Life) Disks Legal Footnote (Hard Disk Drive (HDD) Capacity) Optical disc drive Display Display Power Saving Technology Legal Footnote (LCD) Legal Footnote (Graphics Processor Unit ("GPU")) Sound Multimedia Communications Legal Footnote (Wireless LAN) Special features Utilities and Applications TOSHIBA Power Saver TOSHIBA Zooming Utility TOSHIBA PC TOSHIBA VIDEO PLAYER Start All Programs TOSHIBA VIDEO PLAYER TOSHIBA VIDEO PLAYER TOSHIBA Assist TOSHIBA Bulletin Board Programs TOSHIBA TOSHIBA Bulletin Board TOSHIBA ReelTime Optional devices Cards/memory Peripheral devices Other Bridge media slot Points to note about the SD/SDHC/SDXC memory card Memory media format Formatting an SD/SDHC/SDXC memory card Card care Memory card care About the write-protect Additional memory module Installing a memory module Page Removing a memory module 6.Slide your fingernail or a thin object under the cover and lift it off 8.Grasp the module by its edges and remove it from the computer ■If you use the computer for a long time, the memory modules and the 11.Turn your computer over External monitor Connecting the monitor cable Connecting the security lock Optional accessories Battery Pack High Capacity Battery Pack Operating Basics Using the Touch Pad Web Camera Using the TOSHIBA Face Recognition Disclaimer How to register the Face Recognition Data Utilities Face Recognition Registration Management Register ■If you wish to practice, click on the Next button in the Registration screen If you do not wish to practice, click on the Skip Back 1:N Mode Login screen 1:1 Mode Login screen Using the optical disc drive ■Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment How to remove discs when the disc tray will not open Writing CD/DVDs Important message Before writing or rewriting with the DVD Super Multi drive CD-R: TAIYO YUDEN CO., Ltd MITSUBISHI KAGAKU MEDIA CO., LTD DVD-R: DVD Specifications for Recordable Disc for General Version DVD-R(Dual Layer): DVD-Rfor Labelflash: DVD+R: Page When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Operating System ■Start a communication application You cannot use TOSHIBA Disc Creator's "Audio CD" function to record music to DVD-RAM You cannot back up ■TOSHIBA Disc Creator cannot record in packet format TOSHIBA Disc Creator does not support recording to TOSHIBA VIDEO PLAYER Notes on use Display Devices & Audio Starting TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Open TOSHIBA VIDEO PLAYER HELP Media care Sound System Wireless communications Page Setting Security Worldwide operation Radio links LAN Computer Handling Cleaning the computer Moving the computer Heat dispersal The Keyboard Typewriter keys Function keys: F1 … F9 Soft keys: FN key combinations Hot keys Power Plan: Pressing FN + F2 changes the power settings Power Plan: Sleep: Pressing FN + F3 switches the system to Sleep Mode Sleep: Hibernate: Pressing FN + F4 switches the system to Hibernation Mode Hibernate: Windows special keys Generating ASCII characters Power and Power-UpModes Power conditions Monitoring the power condition Battery Battery pack Real Time Clock (RTC) battery TOSHIBA Leading Innovation Troubleshooting Care and use of the battery pack Refer to the enclosed for detailed precautions and handling instructions Procedures Battery charging notice Monitoring battery capacity Remaining battery power can be monitored using the following methods ■Clicking the battery icon on the Taskbar ■Via the Battery Status in the Windows Mobility Center window ■You should wait at least 16 seconds after turning on the computer Extending battery life To maximize the life of your battery packs: 1.Turn off the computer's power 5.Charge the battery pack until the DC IN/Battery indicator glows green ■If you have extra battery packs, rotate their use Removing the battery pack Installing the battery pack Password Utility Starting the computer by password Power-upmodes Panel power on/off System automatic Sleep/Hibernation HW Setup Accessing HW Setup HW Setup window General Setup Password User Password Owner String Boot Priority Boot Priority Options Boot Speed Keyboard Wake-upon Keyboard SATA SATA Interface setting LAN Wake-upon LAN Built-inLAN USB Legacy USB Support Troubleshooting Problem solving process Analyzing the problem Hardware and system checklist Overheating power down AC power Battery Power saver Select a power plan in the Power Options Real Time Clock Hard disk drive Page Touch Pad USB mouse USB device Legacy USB Support option within the TOSHIBA HW Setup utility to Enabled Sound system LAN TOSHIBA support Where to write Specifications Environmental Requirements Power Requirements Display Controller and Video mode Display controller Video mode Information for Wireless Devices Wireless LAN Interoperability Bluetooth wireless technology Interoperability CAUTION about Wireless Devices Wireless Devices and your health Radio Regulatory Information Restrictions for Use of 2400.0-2483.5MHzFrequencies in Europe Restrictions for Use of 5150-5350MHzFrequencies in Europe Restrictions for Use of 5470-5725MHzFrequencies in Europe Taiwan 1. Important notice 2. Indication for Wireless LAN 3. Indication for Bluetooth 4. About the JEITA Device Authorization Radio approvals for wireless devices Page Page Page Page Page AC Power Cord and Connectors Certification agencies Europe: USA United Kingdom AustraliaEurope Canada China Legal Footnotes Non-applicableIcons CPU Memory (Main System) Battery Life Hard Disk Drive (HDD) Capacity LCD Graphics Processor Unit ("GPU") Wireless LAN Copy Protection If your computer is stolen TOSHIBA Theft Registration Owner’s details Glossary Abbreviations FDD: FIR: GB: HDD: HDMI: Index