Troubleshooting

 

 

If the computer has reached room temperature

 

 

and it still does not start, or if it starts but shuts

 

 

down quickly, contact your reseller, dealer or

 

 

service provider.

 

 

 

 

Computer shuts down

This indicates a problem with the heat dispersal

 

and its DC IN/Battery

system - you should contact your reseller, dealer

 

indicator is flashingor service provider.

 

green.

 

 

 

 

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information.

Problem

Procedure

AC adaptor doesn’tCheck the connections to make sure that the
power the computerpower cord/adaptor is firmly connected to the

(DC IN/Battery

computer and a working power outlet.
indicator does not glow

 

Check the condition of the cord and terminals. If
green)the cord is frayed or damaged it should be

 

replaced, while if the terminals are soiled, they

 

should be cleaned with a clean cotton cloth.

 

 

 

If the AC adaptor still does not power the

 

computer, you should contact your reseller,

 

dealer or service provider.

Battery

If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Please refer to Chapter 6, Power and Power- Up Modes for more information on these indicators, together with general battery operation.

Problem

Procedure

Battery doesn’t powerThe battery may be discharged - connect the AC
the computeradaptor to recharge the battery.

 

 

Battery doesn’t chargeIf the battery is completely discharged, it will not
when the AC adaptor isbegin charging immediately, in these instances
attached

you should wait a few minutes before trying again.

(DC IN/Battery

If the battery still does not charge, you should

indicator does not glow

check that the power outlet the AC adaptor is
amber).connected to is supplying power - this can be

 

tested by plugging another appliance into it.

 

 

User’s Manual

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