Toshiba CIX, CTX IPT/DKT manual

Telecommunication Systems Division

August 2007

Strata CIX and CTX

IPT/DKT Telephone

User Guide

Contents

Main Page TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS Page Contents Introduction Chapter 1 The Grand Tour Chapter 2 The Basics ii Chapter 3 Advanced Operation Page iv Chapter 4 IPT2010-SDC Chapter 5 IPT2008-SDL LCD Features Chapter 6 DKT3014/3214-SDL LCD Features vi Chapter 7 FeatureFlex Chapter 8 User Programming Chapter 9 ADM/DSS Console Page Page Introduction Organization x How to Use This Guide Conventions xii Related Documents/Media The Grand Tour 1 IPT2000-series Telephones Page Fixed Buttons 4 Flexible Buttons LCD / Soft Keys 6 SoftIPT SoftIPT Icons PDA 8 DKT3000/3200-series Telephones The Grand Tour Page Flexible Buttons Liquid Crystal Display Page The Basics 2 Important - Read First Whats My Line? 14 Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot Dialing Spkr Button Handset 16 Dial Directory Answering a Call Handset Speaker Handsfree Answerback Switching Between Handset and Speakerphone Message Waiting Responding to a Lit Msg LED Turning On/Off MW LED on Another Extension Microphone 20 Call Transfer Page 22 Conference Calls Adding Voice Mail to a Conference Connecting Two Outside Lines 24 Conference Add/Split/Join/Drop Page 26 Hold Exclusive Hold Automatic Hold Consultation Hold Volume Control LCD Contrast Adjustments 28 Basic SoftIPT Functions Start the SoftIPT Making a Call Switching a Call to Your Headset Creating a Directory Using the Directory to Call 30 Labeling Feature Buttons Can enter labels to rename Lines 1~9 Feature Buttons. Advanced Operation 3 Using Your LCD 32 Soft Keys Soft Key Example 34 Advisory Messages Account Code Calls Verified/Non-Verified Account Codes Forced Account Codes 36 Voluntary Account Codes (Verified/Non-Verified) Alarm Notification Button Automatic Busy Redial 38 Automatic Callback Background Music 40 Call Forward System Station Station Call Forward Categories Call Forward Settings 42 Station Call Forward Procedures Call Forward Examples 44 Page 46 Call History Call Park Orbits 48 Call Pickup Group Pickup Ringing, Page or Held Call Pickup 50 Notes Call Waiting 52 Direct Inward System Access (DISA) Direct Station Selection Buttons (Hotline) Distinctive Ringing 54 Do Not Disturb Setting DND for Another Extension Door Lock(s) 56 Door Phone(s) Echo Cancellation Emergency Call Emergency Monitoring Station 58 Emergency Ringdown Language Codes Microphone Cut-Off Off-hook Call Announce 60 Override Calls Busy Override Do Not Disturb Override Executive Override Destination Restriction/Traveling Class Override 62 Class of Service Override Privacy Override Paging Answering a Page All Call Page Emergency Page 64 Privacy Redial Speed Dial Making a Call Using Speed Dial 66 Accessing System SD and Personal SD Directories Storing a System/Station Speed Dial Number Advanced Speed Dial Operation * ** * * 68 Tone/Pulse Dialing Uniform Call Distribution 70 Login/Logout Voice Mail - Direct Transfer Voice Mail Soft Keys 72 74 Page 76 Call Recording Other Voice Mail Features Page IPT2010-SDC 4 80 Making and Answering Calls Local Emergency Service (Calling 911) 82 ACO Volume Control Microphone ACO LED and LCD Indication IPT2010-SDC 84 ACO Hold Table 11 Auto-hold Enable Interactions1 ACO Operating Summary 86 IPT2010-SDC Programming Page 88 IPT Initialization IPT2010-SDC Headset Transmit Level Adjustment IPT2010-SDC Local CO Line Connection Local CO Line Connection A local CO line connection and power are required for ACO operation, including E911. IPT2010-SDC Connections 90 Local CO Line Circuit Quick Test IPT2008-SDL LCD Features 5 This chapter shows how to use the IPT2008-SDL (shown below) large screen display. IPT2008-SDL Telephone 92 Buttons Fixed Buttons Navigation Buttons Idle Display 94 Left and Right Tab Soft Keys Directory and Speed Dial Listings Direct Station Selection 96 System Speed Dial and Personal Speed Dial Internal Directory and External Directory Storing Personal Speed Dial Names 98 Web Access IPT2008-SDL LCD Features 100 ReloadEnter Address StopBack Forward Info Manager 102 Stocks Weather 104 News Calendar 106 Cycle Configure 108 Page 110 Page 112 Strata CIX and CTX IPT/DKT Telephone 08/07 113 DKT3014/3214-SDL LCD Features 6 DKT3214-SDL Telephone 114 Directory and Speed Dial Listings Direct Station Selection System Speed Dial and Personal Speed Dial Internal Directory and External Directory 116 Storing Personal Speed Dial Names Page Page FeatureFlex 7 120 Alarm Clock Voice Mail Call Monitor 122 Voice Mail - Return Call Screen Call 124 One Number Access Hot Desk FeatureFlex FeatureFlex Interactions 126 User Programming 8 Programming Feature Buttons 128 User Programming Mode Flexible Button Codes Setting/Changing a Flexible Buttons Function Table 14 Flexible Button Codes Feature Code Feature Code 130 One Touch Buttons Changing a One Touch Button ** * To Use a One Touch Button Setting/Changing a Personal Speed Dial Code * ** * * 132 Feature Codes Page 134 Page 136 LED Indicator Details ADM/DSS Console 9 138 ADM Buttons and LEDs DSS Console DSS Buttons 140 Calling a Station Transferring to an Idle Station Call Transfer with Camp-on Call Answering (Outside Line) Speed Dial 142 Paging Call Forward Override (DSS Override) Night Transfer Button Centrex Application A Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Page Button Labels B Button Labels 146 Button Labels Page Index A B C 150 D E F G H I J L O P R S T U V W