IPT2010-SDC
ACO Hold
84 Strata CIX and CTX IPT/DKT Telephone 08/07
ACO Hold

You can use the Hold button when using the ACO and CIX service. If you have ACO

button auto-hold enabled in 3-6-9 programming, the following interactions occur. The

default is “No auto-hold.” This default can be changed by performing Step 7 on page

87.

Table 11 Auto-hold Enable Interactions1
1. All interactions occur only when you have ACO Auto-hold enabled in “IPT2010-SDC Programming”
on page 86.
Case
Number Action / Cases when you press
ACO Button Reaction
1 When you are on a CIX call and you
press the ACO button CIX call is placed on Hold. You can return
to the CIX call by pushing the held call.
2When you are on a Conference call and
you are the Conference Master and you
press ACO button Conference call is placed on Hold.
3When you are on a Conference call and
you are the Conference member and you
press ACO button. You are cut off from the Conference call.
4Your local CO line is not connected and
you press ACO button. No operation, No Dial tone
5You are making an outgoing CIX call and
you press the ACO button.2
2. If you have the default of No auto hold then the outgoing CIX call is dropped after pushing ACO key.
ACO call is dropped after pushing another telephone button.
Your outgoing call gets disconnected.
6While dialing to transfer a CIX call and you
haven’t completed the dialing and you
press the ACO button.
The CIX caller is placed on Hold and after
you have completed your ACO call, the
CIX system will recall you.
7When you place a CIX call on Hold and
press ACO button. The CIX call is in Exclusive Hold.