CIX User Voicemail
To access voice mail from inside the office:
•
If your message button is flashing you can access your
new voice mail messages by pressing the flashing button.
If not flashing you must call voice by dialing 400 .
•
Enter your security code followed by #. Press 1 to play
messages and follow the audio prompts, or the prompts
on your LCD that utilize your soft keys.
To Check Messages Remotely:
•
Call your DID number or your company’s main telephone
number. When you hear the greeting, press *.
•
The system will prompt you to enter your mailbox
number followed by #.
•
The prompt will then ask for your security code, followed
by #. Follow the voice mail prompts.
Message Handling Options:
1 Play Messages
•
Press 1 to play the message. (*1 Relays current message
or *2 plays previous message).
•
Press 2 to save the message. (saves to the folder 1 or you
can create personal folders 2 thru 8).
•
Press 3 to delete the message.
•
Press 5 to forward the message to another mailbox.
•
Press 6 to replay to current message.
Press 7 Special Functions: Here you can press 0 to print all
faxes in a folder.
•
Press 1 to print the current fax in a folder.
•
Press 2 to send all fax documents from a folder.
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Press 3 to send the current fax in the folder.
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Press 4 to play the message date and time.
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Press 5 for future delivery review.
Voicemail User
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Press 6 for continuous delete.
•
Press 7 to access new/saved message folders.
•
Press 8 for continuous play.
2 Send Messages:
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The system will prompt you to enter your mailbox
number followed by #.
•
Pressing 00 will take you to the company directory if
you do not know the user’s mailbox number.
•
Press 01 to choose from a distribution list to send to
multiple mailboxes. (provided you have created these
lists you can have 1-25 personal list.
•
Press 04 to send to multiple destinations.
•
You can press # after recording your message. Or you
can press 7 for special delivery options.
•
To send your message as urgent by pressing 1.(your
message is the first in your mailbox to be played).
•
Press 2 to send it private. ( you cannot forward it from
your mailbox).
•
Press 3 to mark the message with a receipt. (calls you
back and tells you when the message was played).
•
Press to set 8 future delivery and the system will
prompt you to enter the month, date, and time to send
the message.
3 Manage Mailbox
•
You may also Manage your Voicemail by selecting
option 3 from the main menu or the MGMT prompt
on your LCD this appears after you have dialed into
the voicemail system.
•
Press 1 to change your greeting: The system gives you
seven different greetings. It will prompt you for a
greeting number. Enter greeting number 1. Then it
gives you the option to press 1 to review the current
greeting or option 2 to re record the greeting.
•
Press 2 to change your user options. This is where
you can control user defined functions.
•
Press 1 to turn on DND (will send caller directly to
voice mailbox).
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Press 2 to turn on call screening.
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Press 3 to change your security code.
•
Press 4 turn on or off your busy greeting.
•
Press 5 record your busy greeting.
•
Press 6 to record your name. (this puts your name in the
dial by name directory).
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Press 7 to change your message notification.
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Press 8 to set up automatic message copy.
•
Manage Personal Distribution Lists:
•
Enter voicemail box, press 3 to manage your mailbox,
then press 3 to manage your lists.
•
Select a list 1 - 25 (This is the number of lists allowed).
•
Press 1 to review list, press 2 to add a mailbox extension,
press 3 to delete a mailbox for the list, or press 4 to add a
comment to the list, or press 9 to return to the previous
menu.

NOTES:

Pressing 4 after a voice mail message will play the data and
time stamp.
Pressing # while playing a message will fast forward the
message five seconds.
Pressing * will back the message up five seconds.
Press 4 to pause a message.
Press 8 will turn up the volume on a message.
Press 0 will turn down the volume on a message.
77 will play saved messages before new message.